IT Support Customer Service
2 weeks ago
**Position : IT Helpdesk (System Administrator), Fresh graduate welcome to apply**
**Basic Salary : RM 2,800 - RM 3,400 + Allowances**
**Location : PJ Trade**
**Working Day : Mon - Fri**
**Working Hours : 9am - 6pm**
**Job Scope**
- interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- follow up and make scheduled call backs to customers where necessary.
**Job Qualifications**:
- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
Pay: RM2,800.00 - RM3,400.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- IT Help desk: 1 year (preferred)
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