Customer Support Officer

Job Description: As a Customer Support Representative at Kuala Lumpur Kepong Berhad, you will be responsible for providing top-notch customer service to our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction. This role requires a proactive and customer-focused...

Technical Support - Melaka Office Responsibilities: - Provide technical support such as installing, troubleshooting and repairing of sales terminals, network equipment and other equipment such as UPS, generator, Hubs etc. at the outlets. - Perform regular preventive maintenance on the sales terminal and network equipment at the outlets. - Upkeep and...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Job Purpose**: The Desktop Support technician is a representative at customer locations and will work closely with team to provide the required services. The Desktop Support Technician is a physical presence service to provide second line support at customer locations. The Desktop Support Technician is responsible for performing tasks to agreed service...

Supporting, training, and supervising front office staff. - Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. - Handling customer complaints and special requests. - Scheduling staff shifts and managing other HR-related tasks. - Maintaining an orderly appearance throughout the reception area. -...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**IT Support** **Responsibilities**: - Provide technical support to end-users of accounting and POS solution - Investigate, troubleshoot and provide resolutions to user - Troubleshoot hardware/software issues onsite or online **Requirements**: - Diploma or Degree in Information Technology or equivalent - Experience in implementation & technical support...

**Responsibilities**: - To support team and coordinate sales-related activities within the company. - Play an important part in maintaining good customer relationships by acting as an extension of the field service force. - Provide excellent organizational, administrative and communication skills, together with an ability to deliver high standards of...

**Responsibilities**: To respond to owner queries. To safely keeping money collection from owner. To alert and attend to Management Office (MO) for any matter arises. To manage data entry, payment, billings and all administrative support. To coordinate minutes & meeting. Any other duties as and when assigned by the superior/Management. **Job...

**Key Responsibilities: - ** 1.Patrolling - Security must patrol the interior and exterior of the premises to detect unusual activities and ensure that all equipment is operating normally and not causing safety and security hazards 2. Reporting - Security should report to the senior colleges any event involving the safety and security of a person or...

Knowledge in handling of emergency case in resort/ hotel areas. Knowledge of the administrative procedures of Front Office Department. Knowledge in handling of customer’s complaint and request. Ability to communicate effectively with various levels of employees. Ability to communicate with customer/ guest effectively. Schedule: - Rotational...

Ensure the front desk services provided to guests and customers are fulfilling the resort’s quality standard. - Ensure the guest check-in and check-out process is in order and efficient. - Handle the special check-in and check-out procedure for VIP guest and special guest. - Coordinate with Front Office team in assigning room for VIP guest and...

**Your role** **Your challenges** - Resolve customer inquiries via live chat in a timely and professional manner. - Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers. - Gather customer feedback and provide suggestions for improvement, with a focus on driving customer satisfaction and...

We are seeking a highly organized and proactive Office Admin cum Personal Assistant to join our team. **(Female Only)** **This role will be responsible for**: - Providing comprehensive administrative support to our office while also assisting in personal tasks. **Qualifications**: - Strong organizational and multitasking skills - Proficiency in Microsoft...

Hatten Group Sdn Bhd is a renowned property developer company based in Melaka with three core businesses comprising property development, strategic investment and asset management. Core business encompass retail, luxury residential, tourism & hospitality Bachelor's or Equivalent

Doing administrative task such as filling, writing letter and memo, support the management Onboarding and Offboarding: Support the onboarding process for new hires, including preparing employment contracts, conducting orientations, and coordinating with relevant departments for necessary equipment and access. Process offboarding procedures, including exit...

RESPONSIBILITIES - Perform monthly bank reconciliation, to investigate and resolve any reconciliation differences. - Ensure petty cash transactions are properly recorded and monitored. - Close monthly accounts and table statement of accounts at every monthly meeting. - Generate and print service charge, water charges and other invoices according to...

Job Description:We are looking for a dedicated and energetic Online Customer Service Assistant to join our team at Proton Holdings Berhad in Malacca City, Melaka, MY. As an Associate Level role, the ideal candidate will have a minimum of 3 years of experience in customer service.Responsibilities:- Respond promptly to customer inquiries through various online...

**Responsibility** 1. Handle the full set of accounts. 2. Responsible for Accounts Payable activities including payment processing. 3. Responsible for Accounts Receivable activities including recording of collections from customers. 4. Managing licences and insurances renewal. 5. Dealing with auditor and handling year end audit. 6. Handle petty...

List-ID: 92712833Today 14:32 **Job Description**: - Call Center Officer cum Telemarketers di Banda Hilir, Melaka - Gaji pokok RM2300 - Tidak melibatkan jualan - Berkerja di dalam pejabat sahaja - 5 hari seminggu (Isnin - Jumaat) - Waktu Bekerja : 9.00am - 6.00pm - Pejabat di kawasan Banda Hilir - Kelulusan mínima : Diploma - Fasih Bahasa Malaysia & Bahasa...