Front Office Manager
5 months ago
Summary
- Lead the department of Front Office by building a team and enhance their commitment to their work and the hotel.
- Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
- Achieve a record of success in recruiting, interviewing and hiring people (“Getting the right person in the right job”).
- Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices.
- Actively and successfully train people for current assignments and future growth.
- Set and communicate high performance standards.
- Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
- Ensure all team members under your supervision are scheduled in accordance with business needs.
**Qualifications**:
- Maintain an efficient and effective administrative system
- Continue professional development by self-directed learning and participation in company sponsored training programs.
- Keep abreast of developments affecting your field of expertise.
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