Sales Administration

3 weeks ago

Senai, Malaysia PROJECTHAUS PLT Full time

We are seeking a detail-oriented and organized Sales Administrator to join our team. The Sales Administrator will play a crucial role in supporting our sales team by providing administrative assistance, managing sales-related documentation, and ensuring the smooth operation of our sales processes.

**KEY RESPONSIBILITIES**:
**Administrative Support**:

- Assist the sales team with day-to-day administrative tasks, including managing calendars, scheduling appointments, and arranging meetings.
- Prepare and distribute sales-related documents, such as proposals, contracts, and presentations.
- Maintain accurate records of sales activities, including updating customer databases and tracking sales orders.

**Order Processing**:

- Process sales orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Collaborate with other departments, such as logistics and finance, to coordinate order fulfillment and resolve any issues that may arise.
- Generate invoices and follow up on payments, maintaining clear communication with customers regarding billing inquiries.

**Customer Service**:

- Serve as a point of contact for customers, addressing their inquiries, concerns, and requests in a professional and courteous manner.
- Assist customers with placing orders, providing product information, and resolving any issues they may encounter during the sales process.
- Build and maintain positive relationships with customers, ensuring their satisfaction and fostering repeat business.

**Sales Support**:

- Provide sales representatives with the necessary administrative support to facilitate their sales activities, such as preparing sales reports and maintaining sales collateral.
- Assist in the coordination of sales events, trade shows, and promotional activities, as needed.
- Collaborate with the marketing team to ensure alignment between sales and marketing efforts, including coordinating marketing materials and campaigns.

**QUALIFICATIONS**:

- Proven experience in an administrative or sales support role
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
- Excellent communication and interpersonal skills, both verbal and written, with a customer-centric approach.
- Ability to work independently with mínimal supervision, as well as collaborate effectively within a team.

**Job Types**: Full-time, Permanent

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