Customer Service Executive

6 days ago


Kepong, Malaysia GINTELL (M) SDN BHD Full time

**Job Description**:

- Warmly welcoming and directing visitors professionally.
- Answering, screening, and forwarding phone calls, and taking messages as needed.
- Assisting customers with inquiries and providing information about products, services, or the organization.
- Handling routine clerical tasks such as filing, scheduling appointments, and managing correspondence.
- Accurately entering data and maintaining records in computer systems.
- Promptly addressing and resolving customer complaints and issues.
- Collaborating with other departments to ensure smooth operations and customer satisfaction.
- Managing office supplies and placing orders as necessary.
- Keeping the front desk area clean and presentable.
- Preparing and submitting reports on front desk activities.
- Any other tasks will be assigned by the superior from time to time.

**Job Requirement**:

- Required skill, MS Excel
- Excellent verbal and written communication skills.
- Ability to handle and resolve customer complaints and issues effectively.
- Maintaining a professional appearance and demeanour.
- Able to work shift morning & afternoon.
- Working Location : Sri Damansara Barat.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Application Question(s):

- What is your expected salary?
- How much notice do you have to serve?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

**Location**:

- Kepong (preferred)

Application Deadline: 06/30/2024



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