Thai Speaker

4 days ago

Kuala Lumpur, Malaysia Language Talent Solution Full time

**Company Description**

Language Talent Solutions Sdn Bhd is a company that believes in the power of talent beyond borders. They are dedicated to breaking down barriers and thinking beyond limitations to create globally competitive teams. Language Talent Solutions understands that skills matter more than passports and strives to bridge borders across the world.

**Role Description**

This is a full-time on-site role for a Thai Speaker - Customer Experience Specialist located in WP Kuala Lumpur. The Customer Experience Specialist will be responsible for providing exceptional customer service in Thai, addressing customer inquiries and concerns, resolving customer issues, and ensuring customer satisfaction. They will also assist in managing customer accounts, processing orders, and maintaining accurate customer records.
- **Designation**: Thai Speaker - Customer Experience Specialist
- **Location**: Subang Jaya
- **Working hours**: 8 AM - 5 PM / 9 AM - 6 AM ( 8 hours working shift + 1 hour break)
- **Working days**: Monday - Friday
- **Salary**: RM3,500 - RM4,000 (basic) + RM 300 KPI allowance
- ______________________________________________

**Responsibility**:

- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
- Identifies and escalates difficult and complex issues to senior team members
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
- Liaises with external vendors and service operators to fulfill booking changes
- Keeps updated with company procedures and processes
- Shares customer feedback with relevant departments for further improvements

**Requirement**
- Proficient in English and Thai (both verbal and written)
- Previous experience in customer service is an added advantage
- Able to work shifts (including weekends, public holidays, overnight)
- Possess a problem-solving mindset to proactively find solutions for customer needs
- Strong written and verbal communication skills to communicate clearly and effectively with our customers
- Good team player to work collaboratively in a team environment
- Keen attention to detail in completing tasks accurately and thoroughly

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you able to start immediately?

**Education**:

- Bachelor's (preferred)

**Language**:

- Thai (preferred)

Expected Start Date: 04/08/2024

  • Thai Speaker

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full time

    Company DescriptionLanguage Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams.Role DescriptionThis is a full-time, on-site role for a Thai...

  • Thai Speaker

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full time

    Company DescriptionLanguage Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams.Role DescriptionThis is a full-time, on-site role for a Thai...

  • Officer Assistant

    2 months ago

    Kuala Lumpur, Malaysia TANKKee Infinity co. Full time

    **Qualifications** - Fluent and write in Thai languages - Strong organizational and time management skills - Can communication in English, Bahasa Malay OR Chinese ( either one language) - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) **Role Description** This is a full-time, on-site role located in Kuala Lumpur for an Officer...

  • Officer Assistant

    19 hours ago

    Kuala Lumpur, Malaysia TANKKee Infinity co. Full time

    **Qualifications** - Fluent and write in Thai languages - Strong organizational and time management skills - Can communication in English, Bahasa Malay OR Chinese ( either one language) - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) **Role Description** This is a full-time, on-site role located in Kuala Lumpur for an Officer...

  • Thai Speaker

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd is a company that believes in the power of talent beyond borders. They are dedicated to breaking down barriers and thinking beyond limitations to create globally competitive teams. Language Talent Solutions understands that skills matter more than passports and strives to bridge borders across the...

  • Customer Service

    4 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...

  • Customer Service

    3 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...

  • Customer Service

    7 days ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...

  • Thai Speaker

    4 weeks ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...

  • Thai Speaker

    4 weeks ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...

  • Thai Speaker

    3 weeks ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...

  • Business Development Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Business Development Executive - Thai Speaker Location: Bukit Damansara Working hours: 8 AM - 5 PM, Monday to Friday **Salary**: RM2,500 - RM5,000 (basic based on experience) + commission **Requirements**: - Local Thai/ spouse visa / PR with sales B2B experience in automotive industry minimum 1 year. - Good communication skills both written and...

  • Thai Speaker

    3 weeks ago

    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...

  • Thai Speaker

    6 days ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...

  • Social Media Digital Marketing

    1 week ago

    Kuala Lumpur, Malaysia quess Full time

    Hello Jobseekers , We are hiring for **Social Media Digital Marketing Thai Speakers** - Nationality Thai - Min 1 year of Digital Marketing + B2B Sales exp - Cold calling experience - Its a work from office role - Permanent role - KL Sentral, Malaysia - Business hours of the supporting country - RM5200 + up to 20% Sales Commission + RM200 Housing...

  • Campaign Management

    3 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: Campaign Analyst (Thai Speaker) **Tenure**: 1-year Contract (Renewable) **Salary**: Negotiable **Working Hours**: 8:00am to 5:00pm **Location**: TRX, Kuala Lumpur - Manage workflow optimization through automation, coordinating activities, and addressing risks for continuous process improvement. - Foster strategic partnerships to drive...

  • Marketing Campaign Management

    4 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: Marketing Campaign Management (Thai Speaker) **Tenure**: 1-year Contract (Renewable) **Salary**: RM 4500 - RM 5500 **Location**: Kuala Lumpur - Manage workflow optimization through automation, coordinating activities, and addressing risks for continuous process improvement. - Foster strategic partnerships to drive mutual business success,...

  • Telesales & Telemarketer - Mandarin Speaker (Native

    3 months ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Telemarketer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Telemarketing Thai Telesales telemarketer Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Telesales &...

  • Telesales & Telemarketer - Mandarin Speaker (Native

    3 weeks ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Telemarketer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Telemarketing Thai Telesales telemarketer Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Telesales &...

  • Chat Support

    4 weeks ago

    Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

    Job Summary: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following the client's documented call flows, work processes, data entry requirements,...