![Sim Leisure Group Ltd](https://media.trabajo.org/img/noimg.jpg)
Basecamp Supervisor/manager
4 weeks ago
**Job scope**:
- Manages supplies, ensuring that everything necessary for the Base Camp's smooth operation is available as required.
- Monitor and ensure that all SOPs and safety instructions are followed correctly.
- Implement new ideas / concepts from HQ.
- Manages the housekeeping attendant and Base Camp Crew and ensures that the site's cleanliness is impeccable.
- Worked closely with Housekeeping Department and manage the disposal and recycling of all waste materials.
- Work closely with Sales Department on upcoming events for Base Camp.
- Manages the check-in and check-out of all customers for Base Camp.
- Plans and coordinates the Base Camp's experience.
- Prioritize, communicate, assign or delegate responsibilities to direct reports to ensure that their department operates at an efficient level, producing high quality results.
- Create and maintain records/documentations/inventories that related to the department.
- Enhance the customer service experience and foster customer engagement.
- Responsible for consumer issues and seeing them through to resolution.
- To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.
- To carry out duties as tasked with a professional attitude, ensuring that Base Camp service standards, objectives and code of conduct are met or exceeded at all times.
**Requirements**:
- Proven of at least 5 years' experience Management Skill (very strict person with serious demeanour).
- Experience in housekeeping would be an advantage.
- Proven of at least 5 years' experience in Customer Service within the entertainment, hospitality, or theme park industry.
- Excellent and strong leadership, management skill, Communication Skill.
- Strong cultural awareness.
**Salary**: RM2,500.00 - RM5,000.00 per month
Schedule:
- Weekend jobs
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Supervisor: 2 years (preferred)
Ability to Commute:
- Ipoh (required)
Ability to Relocate:
- Ipoh: Relocate before starting work (required)
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