Inside-sales-associate

3 days ago


George Town, Malaysia Arrow Electronics Full time

**Responsibilities**:
**Position**:
Inside Sales Associate**What You’ll Be Doing**
- Pure farming role to develop accounts / no hunting required
- Responsible for the Quote to Order to Invoice Process.
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Handling discrepancies and recommending solutions and/or action plans.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes.
- Providing first point of escalation after initial set of expedites
- Handle branch service requests and post-delivery issues (e.g. RMA, wrong carrier)

**What We Are Looking For**
- Diploma with 2-3 years of relevant experience in a customer service / order processing / inside sales job function in an established organization
- Proficient in MS Word, Excel and PDF
- Experience within the electronics or high technology industry is an advantage
- Excellent customer service, interpersonal & communication skills
- Demonstrated analytical and problem-solving skills
- Skill in prioritizing requests, work, and multi-tasking

**What’s In It For You**

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- Medical Insurance
- Life Insurance
- Year-end bonus
- Performance Bonus
- 5-Day Work Week
- Growth Opportunities
- And more

**About Arrow**

**Arrow Electronics**, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2021 sales of USD $34.48 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at **
- Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at **
- For more job opportunities, please visit ****Location**:
MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)**Time Type**:
Full time**Job Category**:
SalesBenefits



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