Employee Adminstration Analyst

3 days ago


Subang Jaya, Malaysia BAT ASPAC SERVICE CENTRE SDN BHD Full time

Principal Accountabilities '¢ Maintains master data configuration ensuring master data sync between SucessFactors and other systems '¢ Oversees all activities related to HR data and workforce administration services including by supporting the Business in the transaction of mass data change activity '¢ Uses HR procedures and guidance available to them to manage the processing of data changes, entry, and workflow within technology solutions '¢ Supports Employee Services Manager in developing and implementing data management plan, including the approach to and execution of data archiving and record retention '¢ Ensures compliance with BAT data administration and security standards and oversees the verification of data against appropriate policies and compliance requirements '¢ Delivers data management services to meet established targets through continuous evaluation, quality assurance and focused improvement efforts '¢ Identifies and communicates areas of improvement related to data management and processing '¢ Ensures the confidentiality of personnel records in close coordination with HR technology lead and ensures that the appropriate security is in place for accessing HR data '¢ Delivers the regular reconciliation of HR data '¢ Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs '¢ Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area through Aurora channels in line with BAT standards. Work closely with relevant CoE to ensure specialist content hosted on knowledge management channels is in line with strategy and works with Knowledge & Content Manager to upload as appropriate '¢ Identifies opportunities to improve specialist services and processes and escalates appropriately '¢ Develops and distributes communications regarding changes to specialist services, policies, processes or programmed Skills, Knowledge and Experience '¢ Minimum degree in Human Resources, Business Administration or equivalent '¢ Fluent in English and Indonesian language (read/write/speak) '¢ Attention to details and ability to produce accurate work '¢ Good knowledge in Microsoft Excel '¢ Experiences with Success Factor is an added advantage '¢ Strong work ethic with a positive attitude and good analytical skills '¢ Strong customer service mind set with good communication and excellent problem-solving skills '¢ Possesses high degree of professionalism, patient and grace in servicing clients '¢ Resourceful, proactive, attentive to details and a good team player
PROVISION OF MANAGEMENT AND ADMINISTRATIVE SERVICES, TECHNICAL SUPPORT AND TO CONDUCT PRODUCT RESEARCH AND DEVELOPMENT ACTIVITIES FOR MEMBER CORPORATIONS OF BRITISH AMERICAN TOBACCO P.L.C We are British American Tobacco, a truly global company and an award-winning Top Employer, with a highly successful past and an exciting future ahead. As one of the leading tobacco and nicotine companies across the globe, with more than 250 brands in over 200 markets, we are always looking to offer our consumers new products, choices and advanced technologies. Today, we are here representing British American Tobacco Global Business Services (GBS). British American Tobacco GBS is a shared services arm of British American Tobacco and we stands at the very forefront of our transformational journey. We are achievers and game-changers, and passionate about what we do. We are agile in embracing change, courageous in standing up for our ideas and contributions, and resilient in achieving our goals.
Bachelor's or Equivalent


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