Business Operation Executive
7 months ago
**JOB RESPONSIBILITIES**
- To handle the customer enquiries and after sales services related to insurance business.
- Enter and update customer information in the database / excel template
- Handle grievances to preserve the company’s reputation
- Handle customer database with integrity and confidently
- Go the “extra mile” to meet sales quota and facilitate future sales
- To issue an offline quotation and cover note to the customer
- Perform any ad-hoc assignment by supervisor from time to time.
- Able to meets standards of quality, completed in a timely manner, and in accordance with company policies.
- Must be very organized and detail-oriented, as they will be responsible for managing the operation, records, and reports.
- Strong communication skills are needed, as they must be able to correspond with potential and current internal and external party, make suggestions that improve business processes flow and SOP.
- Support Operation integrity function i.e. BCP and Projects
- To ensure all the files and documents is filed and kept properly for future audit purposes.
**REQUIREMENTS**
- Meticulous, strong analytical, focused on problem solving and able to interact with the team members and partners to achieve goals.
- Ability to work under tight deadline.
- Familiarity with financial and customer service principles, are added advantage.
- Good math skills with the ability to create and analyze reports, spreadsheets and cost & expenses statistics
- Proficient user of MS Office (MS Excel in particular)
- Problem-solving & Positive attitude
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
**Language**:
- Mandarin (required)
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