IT Manager

2 weeks ago


Kuala Lumpur, Malaysia QRA SDN BHD Full time

Server and Network
- Manage and ensure the effectiveness of company servers.
- Oversee the administrations of user accounts, permissions, and access rights in AD, VPN, ERP.
- Maintain network hardware equipment (e.g., modem, router, switches, UPS)
- Ensure integrity and security of the servers and database. This includes information backup, recovery and archiving.
- Maintains system protocols by writing and updating procedures.
- Test network performance and develop strategies for maintaining network infrastructure.
- Complete and accurate documentation pertaining network and security.
- Coordinates with network equipment vendor to troubleshoot and resolve issues.
- Regular communication across the company pertaining network activities, training and new system improvements.
- Generating various reports by querying databases

Hardware
- Provide IT Asset Management, including maintenance of inventory and the related documentation. This includes all hardware and software assets in the HQ and store.
- Provide IT equipment and configuration for all staffs.
- Provide Day to day delivery of the IT Support to HQ and store
- Establish relationships with technology and hardware vendors.

Operations
- To ensure major system operation functions - receiving, disposal, promotions, price updates, HQ Listing, stocktake, PO issuance are executed correctly.
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

Continuous Improvements
- Responsible for identifying system improvements based on our current practices; designing modifications research, planning, and implementing new procedures, systems utilization and protocol in the company.
- Technical expert in the functional role of the system, system testing and UAT.

"Curating goodness for you and your community"

**Qra (pronounced**: Q-ra); We are a modern, neighbourhood grocer, constantly evolving to provide better services to the community. From healthy alternatives to a unique, online shopping experience, we aim to bring you the freshest produce, incubate local businesses, and make quality food more accessible so you can EAT WELL and LIVE WELL.
Bachelor's or Equivalent



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