Bar Manager
7 months ago
**We are looking for an Bar Manager to join our team and oversee the overal Cafe and Bar operation.** In this role, you will be responsible maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our cafe and bar runs smoothly and customers have pleasant dining and drinking experiences.
**Responsibilities**
- Coordinate daily Front of the House and Back of the House operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage the cafe and bar’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events
- Recommend ways to reach a broader audience (e.g. promos, ads, events)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
**Requirements**:
- Proven work experience as a Cafe/bar Manager, General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with POS system
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
**Salary**: RM3,500.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
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