Customer Service Executive
3 weeks ago
Attend to inbound calls in a contact center environment.
Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction.
Able to resolve customer queries and issues with an aim to provide a first call resolution.
A good listener with an ability to establish a good report with the customers as well as attending to their needs to offer relevant product, services, and solutions from the brand.
Have a strong sense of ownership, responsibility, and integrity.
**Requirements**:
Fresh Graduate are welcome (Diploma/Degree)
Good in communication and able to fulfill a customer needs.
Fast leaner and able to handle multi tasking.
Must be able to work on rotational shift.
**Benefits**:
Annual Leave, Medical Leave, Hospitalization Leave (as Employment Act)
EPF, Socso and SIP
Medical Insurance
Opportunities for promotion
Training provided
Working days : 5 days work, 2 days off (9 hours working per day include 1 hour break)
**Job Types**: Contract, Fresh graduate
Contract length: 1 year
**Salary**: RM2,400.00 - RM3,000.00 per month
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,400.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
Expected Start Date: 06/26/2023
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