Customer Service Officer

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

**Job Responsibiltites**: - Responsible to coordinate service request from customer. - Responsible to follow up service status with service team/purchasing and other team members. - Prepare service job quotation / DO / Invoice. - Load order to purchasing team to purchase spare parts as per customer PO. - Provide service job number to service team. -...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

We are currently looking for a skilled and motivated Accounts & Finance Officer to join our team. As an Accounts & Finance Officer, you will be responsible for handling the day-to-day accounting activities of the assigned organization. You will communicate with vendors/customers regarding account processing, reconciliations, and rectifications, and work...

**Responsibilities**: - Receive and processing new purchase orders from customers. - Track order status, resolve issues during order progress, arrange shipments and deliveries. - Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. - Store and sort financial and non-financial data in...

To prepare ,maintain and update all Documentation related LMW - Overseeing for proper filling of LMW Documentation according to LMW reequipment - Manufacturing Experience in processing shipment and customs report. - To prepare monthly report/Yearly - Knowledge for custom rules and regulation and able to deal with custom officer for issues such as IPA&...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Job Requirements**: - A minimum of 1 years' experience in shipping or LMW field in a manufacturing industry will be an added advantage. Fresh graduates are also welcome to apply. - In-depth knowledge of import and export shipping processes, LMW Customs Laws, and related documentation. **Job Descriptions**: - Responsible for LMW management report &...

**Responsibilities**: - Renew office infrastructure service contracts and coordination of service arrangement eg. Air conditioner, pest control, canteen and grocery, vending machines, water & air purifier, and etc. - Booking and coordination of any accommodation and transportation arrangement for staff from outstation or expatriate. - Issue PR, coordination...

**Responsibilities**: - Oversee and supervise drivers under operations - Liaise with drivers to support customers on shipments and maintain proper documentation. - Plan, organized, executed, and monitored the collection and delivery process until all vehicles reached the destination safely and timely. - Plan and schedule daily routes to ensure that the...

Responsibilities - To plan and schedule the entire department’s day to day operation. - Develop master planning schedule for all production activities. - Coordinate the stock take and inventory activities. - To chair daily delivery meeting and solve any outstanding potential delivery issue. - Continuously review material, FG stock status and take...

**Responsibilities**: - To review, plan and roll out planning from customer to production and warehouse team (material preparation). - To prepare finish good shipments planning to warehouse team and QC team buy-off. - To review with buyer on AOS material. highlight AOS to customer. - SAP system oriented. **Requirements**: - Diploma/Degree in a related...

To plan and scheduling the usage of production materials to ensure optimal levels. - To chair delivery meeting to solve any outstanding potential delivery issue. - Continuously review material, Finish Good stock status and take appropriate action on inventory level. - Maintain on time and accurate delivery to ensure customer satisfaction. **Benefits**: -...

**Requirements**: - Diploma or Bachelor's Degree in Administration, Management, Supply Chain, Shipping, or a related field. - Knowledge in LMW reporting and custom compliance will be an added advantage. - Excellent attention to detail and organizational skills. - Proficient in document record-keeping. - Strong communication and interpersonal skills. -...

**Responsibilities**: - Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction. - Prepare quotations pertaining to **Airfreight**, **Seafreight**, **Trucking**, **Warehousing**, etc. according to customer’s requirement. - Sent sales leads to overseas group offices and agents to generate...

**Responsibilities**: - Assist Operation Leader to oversee and supervise drivers under operations - Liaise with drivers to support customers on shipments and maintain proper documentation. - Plan, organized, executed, and monitored the collection and delivery process until all vehicles reached the destination safely and timely. - Plan and schedule daily...

**Job Responsibilities (Work Location : Johor)** 1. Provide professional, friendly and engaging service in accordance with i-Privilege Club’s service standards; 2. Recommend Clubhouse facilities, services and any other events that may be of interests to them; 3. Assist members and guests with any inquiry and plans or arrangements they require as well as...