Customer Service Executive

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

**Job Responsibiltites**: - Responsible to coordinate service request from customer. - Responsible to follow up service status with service team/purchasing and other team members. - Prepare service job quotation / DO / Invoice. - Load order to purchasing team to purchase spare parts as per customer PO. - Provide service job number to service team. -...

**JOB RESPONSIBILITIES**: - Acts as the primary interface between the customer & the company for managing specific programs to achieve planned revenue & profits for smaller customer accounts - Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time & that projects/programs are on...

Overview Quantum Renewable Energy Sdn. Bhd. (QRE) is a leading solar turnkey engineering, procurement, construction, and commissioning (EPCC) service provider. We are currently seeking a Sales and Marketing Executive to join our team. As a Sales and Marketing Executive at QRE, you will play a key role in driving our sales and marketing efforts to promote...

VACANCY POSITION - LOGISTICS EXECUTIVE LOCATION - SENAI, JOHOR SALARY - RM 3000-4000 **Job Description**: Responsible for monitoring and coordinating the operational daily work. Ensure that all documentation meets import & export and customs regulations. Ensure that all data entry and submission paperwork is complete and accurate. To comply with Customs...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Admin Executive Duties and Responsibilities** - Assume the role as the primary point of contact between the executives and internal/external clients - Assist Chief Operating Officer for Administrative Duties - Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all...

**Goldpar Precision Sdn Bhd**: City: Senai State: Johor Country: **Description**: Equipped with international quality certification standards, we are able to provide solutions to mold designing, injection molding, clean room molding, mold fabrication, engineering, sub assemblies, ultrasonic, printing and spraying process. **Benefit**: Competitive salary...

Provide assistance to the shipping staff. Advise and counsel customers on shipping methods. Maintain an inventory of shipping materials and supplies. Suggest and instruct customers on shipping products and services, routes and rates. Assemble, gather and document shipping parcels. Maintain and manage log books for incoming and outgoing parcels. Ensure proper...

Overview Join our team as an IT Executive and play a pivotal role in ensuring the smooth operation of our digital infrastructure while contributing to the growth and success of our organization. Here’s what you’ll be responsible for: - Perform Day to Day Helpdesk responsibilities including but not limited to responding IT request, troubleshooting and...

**Responsibilities**: - Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction. - Prepare quotations pertaining to **Airfreight**, **Seafreight**, **Trucking**, **Warehousing**, etc. according to customer’s requirement. - Sent sales leads to overseas group offices and agents to generate...

Job Title : Sales Executive Department : Sales, Warehouse & Logistic Department - Setting sales goals and developing sales strategies. - Handling customer questions, inquiries, and complaints. - Preparing and sending costing, quotes and proposals. - Preparing sales forecast and monthly sales report. - Planning for delivery schedule and production...

**JOB SCOPE** **REQUIREMENTS**: 1. Conduct market research to identify selling possibilities and evaluate customer needs 2. Actively seek out new sales opportunities through cold calling, networking and social media 3. Set up meetings with potential clients and listen to their wishes and concerns 4. Prepare and deliver appropriate presentations on...

ob Description We are currently seeking an experienced Clubhouse Manager/ Assistance Manager to join our team at i-Privilege Club. As the Manager/ Assistance Manager, you will play a vital role in supporting the management team to manage the clubhouse effectively. This includes overseeing daily operations, ensuring smooth functioning, providing excellent...

**Responsibilities**: **1. Accounts Receivable** - Monitor and oversee Accounts Receivables Team. - Prepare sales invoice and delivery order (DO). - Ensure sales tax is imposed correctly on HS code selected by sales personnel. - Follow up with sales personnel on acknowledged DO. - Ensure export sales are supported by export declaration forms. - Prepare...

We are seeking for a friendly, customer-oriented, and organized individual to join our team as a Clubhouse Front Desk Associate. You will be the first point of contact for our esteemed members and guests, responsible for creating a welcoming and professional atmosphere at our clubhouse. As the Clubhouse Front Desk Associate, you will be responsible for: -...