Manager, Credit Card Portfolio

2 weeks ago


Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

Analyze Credit Card portfolios to strategize an action plan to increase card activation, active ratio and credit limit utilization
- Design and implement initiatives including marketing campaigns and system enhancement to maximize portfolio growth, profitability and improve customer experience.
- Review current processes or portfolio product/activities and propose possible processes or improvement for better customer experience
- Managing the Portfolio team including preparing report performance of Credit Card portfolio growth and profitability to ensure consistency with company direction and target
- Post campaign analysis and monitoring to measure the effectiveness of the portfolio campaigns.
- Work closely with relevant parties for process and/or system enhancement required to in comply with any government or company direction.
- Manage A&P expenses and ensure campaigns/programs and processes are executed effectively and efficiently
- Evaluate Profit & Loss impact on each campaigns/programs to deliver the Maximum Return on Investment.

**Requirements**:

- Minimum Degree holder in Business, Finance or any related fields.
- Minimum 5 years of working experience within consumer/retail banking, preferably in product/portfolio management role and/or marketing campaign.
- Excellent command in English and Bahasa Malaysia.
- Proficient in Microsoft Excel and Power Point Experience in business analysis and/or project management would be an advantage.
- Able to lead and manage a team


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