Retail Executive

7 months ago


Kuala Lumpur, Malaysia Running Lab Sdn Bhd Full time

Manage overall retail operations and provide leadership/guidance to the Store Managers and Store In charge. Accountable for retail revenue from forecasting to reporting and gap analysis. Responsibilities: Lead the retail team, ensuring efficient sales and operational planning Handle manpower and operational planning to maintain smooth management and staff productivity Proactively communicate with the team to ensure KPIs are met Recruitment to ensure retail headcounts are filled Plan and conduct/facilitate store monthly meetings and training Plan and conduct product training for all new products for retail staff Oversee inventory management to optimise stock levels and minimise stock discrepancies Handle customer-escalated complaints Monitor and provide feedback on competitor activities Conduct monthly and weekly shop audits Manage store opening and closing efforts liaising with all internal/external parties Manage event setup, tear down, stock movements and promotions Administration, operations reporting, and other Ad-hoc duties assigned Requirements: At least a Diploma or Degree in Business, Hospitality and Tourism or Marketing Honest, mature thinking, and at least 5 years experience in retail management. Good Analytical skills Strong leadership skills and people management skills Good conflict resolution skills A strong communicator and good interpersonal skills Good planning and problem-solving skills Able to work independently and able to work in a team Benefits Attractive Commission Annual Increment AWS + Performance Bonus Transport & Mobile Reimbursement Staff Discount & Product Sponsorship
To improve brand and reputation. To grow production size to meet demand, Social business objectives are created to help or give back to society.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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