Av Support
4 days ago
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
**Responsibilities**:
This individual will be the focal person for the UC project rollout which includes Microsoft Teams-enabled devices, video conferencing, SBC, and Digital Signage technology. He/she will be partnering with the local business, global UC, and GIS team and will be heavily involved with identifying, prioritizing, developing, implementing, and managing technology services and digital workspace solutions across regions.
**IT Skills and Experience**
- Ability to lead teams on project implementation is required.
- Excellent knowledge of cloud VoIP and video conferencing technologies and products such as Microsoft Teams, Logitech MTR solutions, Poly Teams phone, and AudioCodes SBC
- Experience deploying and supporting video streaming infrastructure and CDN solutions.
- Experience deploying and supporting digital signage.
- Excellent verbal and written communication skills.
- Evaluate new technologies and platforms to determine whether their applicability aligns with the business needs.
**Education and Experience Requirement**:
- Minimum of 5 years of experience in supporting Microsoft Skype and Teams.
- Microsoft-certified IP phone deployment and management (Polycom Trio, CCX, AudioCodes, etc.)
- Microsoft Skype/Teams certification is desirable.
**What next?
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