Customer Service Assistant

**Authority** 1. To prepare quotation, delivery orders and invoices. **Responsibility** 1. Process work order request by customer. 2. Issue Invoice, Credit Note and Debit note to customers. 3. To assist in handling Oracle System (update ETA, Acknowledgement, create ASN label for delivery). 4. To assist in record and update daily sales listing. 5. File...

**Responsibilities**: - Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.**Benefits**: - EPF -...

Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely. Our company vision is is to offer a universe of...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

**Benefits** - Career enhancement - Friendly working environment - Good bonus and salary - Preparing product quotation to customer. - Discuss with customer on the product delivery schedule, return of rejected product and ad hoc stuff. - Update system after received the purchase order from the customer. - Follow up the product preparation in store and check...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

Do you have experience in helping customers with complaints and questions, give customers information about products and services, take orders, and process returns? Are you looking for an opportunity where you can develop your expertise and challenge yourself? Then you came to the right place! We are looking for a **_CUSTOMER SERVICE_**. **_**_ -...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

Skop kerja: 1. Menjawab pertanyaan pelanggan dr facebook messenger, whatsapp & medium chating yg lain (akan datang) Page FB: - Ironguardz Melaka - Ironguardz KL/Selangor - Besi Master - Page tambahan akan dtg Whatsapp no: - Ironguardz Melaka - ironguardz KL/Selangor - Besi Master - Nombor tambahan akan dtg 2. Membuat posting di media sosial FB Page...

1)Handle foreign workers grievances. 2)Settle foreign workers bank matters, Fomema & Immigration issues 3)Handle customer and worker documentation matters. 4)Prepare outsource customers agreement 5)Check outsource workers salary listing after receiving from customers. 6)Send or fetch worker to/from airport. (as and when required) 7)Knowledge of other...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

**HMJ Biz Point Sdn.Bhd** is a subsidiary of **Hj.Mat Hj.Jantan Sdn.Bhd**. The Company focusing on sales & as a distributor of an **organic fertilizer products** known as **"Baja Milagro"**. This fertilizer is an organic fertilizer that is recognized and collaborated with researchers from **University Putra Malaysia (UPM) **which is now receiving great...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...