SAP Bo Administrator
12 hours ago
Act as SME & operational support team. - To involve in BO performance tuning, maintenance, and troubleshooting. - Managing user/group access right permissions. - System health monitoring. - Incident management. - Functional support. - Provides training appropriate to expertise level to other personnel and customers as required. - Data validation against source systems. - Perform software installation on BO server (including patch/upgrade / add-on /service packs etc). - Troubleshoot reporting issues raised on all platforms (BOD, BOS, BOP). - Troubleshoot system support issues on all platforms (BOD, BOS, BOP) - inclusive run time error, performance issues etc. - Escalate issues to vendors (SAP) for software limitations/restrictions and bugs. - Perform system health checks prior/post changes introduced on server (based on activity requested by Application, Security, Windows, Basis, Network teams). - Perform services restoration and bring back system to normalcy during system unavailability (reduce system downtime). - Perform BO transport jobs from BOD > BOS > BOP. - Participate and contribute in BO Disaster Recovery Plan - Acts as a support resource for the technical support staff to ensure that customer-reported issues are being addressed in an efficient and accurate manner. Serves as a liaison with database and Basis administrators, developers and vendors (if needed) to assist in resolving problems with systems.
J P Infotech is a decade old company based in Kuala lumpur, Malaysia. We combine industry-specific managerial experience and consulting competence with extensive process-, technology
- and practice know how to deliver industry specific solutions to our clients. Our key consulting competencies are in IT Strategy, Enterprise Integration, Application Development and Integration, Managed Services, Technology/IT Staff Augmentation IT Enabled Education Solutions.
Bachelor's or Equivalent
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