Customer Support Executive
10 hours ago
**Who are we looking for**:
We are looking for a Customer Support Executive who is energetic and ambitious. You will play a part in developing solutions that will completely revolutionize the construction industry. You will support development and execute tests to ensure product quality, conduct inside sales and customer service at the same time.
**What Hubble will give you**:
Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. In this position, we want to groom you to take on hybrid roles.
**If your mindset is right, we promise you the ride of your life.**
**Who will you be working with**:
- Purpose driven
- Hungry, ambitions, and self-motivated
- Meritocratic, results/performance > age/bureaucracy
- Resourceful, independent, chart our own destiny
- Determined, perseverance, and hard working
- Creative, innovative, out of the box
Yes, the above is everyone of us at Hubble.
**What you will be doing**:
- Provide support to set up Hubble systems.
- Providing customer support by following up with queries under HubbleCare.
- Providing first level support for incidents and end user related enquiries.
- Giving your best to represent end users’ needs and issues, escalate situations as required.
- Keeping them informed on the status of their request and guiding for their best satisfaction and productivity.
- Identify, record, and track bugs thoroughly.
- Involvement in the system integration-testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Conduct User Acceptance Testing (UAT).
- Build relationships and interface between customers and produce agreed status updates.
- Protect the team from unnecessary pressure by maintaining a disciplined and logical approach to tackling the unexpected.
- All other administrative duties.
**What we need from you**:
- Bachelor's degree.
- Fresh graduates preferred.
- Bilingual (Mandarin/English) is a must - both written and spoken. Malay is a bonus.
- Organised and systematic approach to problems.
- Strong communication and written skills.
- Interpersonal skills and ability to take the initiative to forward team goals.
- Passionate about technology and delivering good experiences.
- Someone with a strong sense of urgency, exceptional organisational skills, and natural relationship building ability.
- Strong problem solving skills, process driven and analytical.
- Proactive, looking to always enhance a process or way of thinking.
- Understands start-up culture - high-speed, hand on, data-driven, live and ever-changing.
**Who are we**:
Hubble is a leading technology company focusing on the construction and engineering industry. We are on a mission to build the world’s first autonomous construction sites by automating and trading the 4M (Man, Machine, Material, Money) resources.
*
Our solutions help digitise all your work processes, and connect all key project stakeholders - developers, consultants, fabricators, contractors, and facility managers - onto an all-in-one platform - The Hubble Platform.
Build faster and cheaper and with the highest quality and safety standards with Hubble’s impactful technologies. Let’s transform the way we build our cities for a better tomorrow. Today. Together. For generations to come.
Visit us at hubble.build to learn more for #bettercitiesoftomorrow
*
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Language**:
- BOTH English and Mandarin (required)
Work Remotely:
- Temporarily due to COVID-19
-
Operations Executive
7 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...
-
Operations Executive
7 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
-
Operation Executive
7 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...
-
Customer Support Executive
6 days ago
Kuala Lumpur, Malaysia AIME HEALTHCARE SDN. BHD. Full timeCustomer Support executive job description **Responsibilities**: - Answering customer questions to learn about their problem - Provide help and solution to customer issue - Ability to understand customer situation and have ability to asking question to get better idea on the situation - Ability to provide clear solution to the customer - Maintain positive...
-
Customer Service
7 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
-
Executive, Journify Customer Support
7 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Position Title**: - Executive Ops & Customer Support - Journify **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to...
-
Customer Support
7 months ago
Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full time**Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...
-
Js Customer Support Executive
2 weeks ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **21545** **Position Title** - JS Customer Support Executive **Industry** - Computer/Information Technology - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As the first line support for network service including overseas locations,...
-
Customer Support Executive
2 weeks ago
Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time**If you have the following, then we want you! (MUST HAVE)** **1) **Stable employment with more than 2 years of duration in each employment (Not a job hopper!). **2) **Full proficiency in English (to support global market) **3) **Interested in Forex industry **Industry: Forex Broker** **Location: Kuala Lumpur (Work from home until further...
-
Executive, Journify Customer Support
7 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to feedback request/escalated cases. Where possible to proactively...
-
Customer Support
7 months ago
Kuala Lumpur, Malaysia Hayat Technologies Sdn Bhd Full timeThe Customer Support Executive in HAYAT Technologies Sdn Bhd plays a crucial role in providing (SELANGKAH). This individual will serve as the primary point of contact for customer inquiries, complaints, and technical support requests. The Customer Support Executive will be responsible for delivering exceptional customer service, troubleshooting technical...
-
Customer Care Executive
2 weeks ago
Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time**Immediate Hiring - Customer Care Executive** Position : Customer Care Executive Location : Masjid Jamek, Kuala Lumpur Working Hours : Monday - Sunday (24 Rotational Shift) Intake : Immediate Hiring Salary : RM2500 - RM3000 **Job Requirements**: - Must posses at least Degree any related field - Required languange - Training will be provided - 6 days...
-
Customer Support
10 hours ago
Kuala Lumpur, Malaysia Nityo Infotech Services Pte. Ltd. Full timeHi , Greetings from Nityo InfoTech!! Please find below job details.. JOB TITLE : Customer Support Job Location : Kl Sentral Time : 9 hours rotational Shift Job Type : permanent job **Requirements**: Mandarin Speaker Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and...
-
Customer Support Executive
7 months ago
Kuala Lumpur, Malaysia Link4 Full timeDo you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently looking for a Customer Support...
-
Customer Service Executive Islamic
2 weeks ago
Kuala Lumpur, Malaysia CXL Executive Full time**Customer Service Executive - Islamic Bank** **(24/7 Immediate Hiring)** - **24/7 Rotational Shift (A Must)**: - **Feb/March 2021 Intake**: - **IMMEDIATE HIRING**: - **Degree Holder only (Fresh graduate with good communication/ related experience )**: - **Shift Rotation: ( 7am - 4pm/9am-6pm/1pm-10pm/10pm-7am)**: - **Working Days: Monday -Sunday (5 days...
-
Telemarketing Executive
1 week ago
Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full timeProactive Customer Solutions is one of the exclusive marketing agency for few of Health Screening Centers. It will be our pleasure to be able to serve their clients and contribute our efforts to help our client to get become healthier. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Telemarketing Manager
1 week ago
Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full timeDuties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...
-
Customer Support
7 months ago
Kuala Lumpur, Malaysia FUNCROWD SDN BHD Full timeAn opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...
-
Customer Support Executive
5 days ago
Kuala Lumpur, Malaysia Enterpryze MB Ltd Full time**Role**: The Customer Support Executive will be responsible for supporting and training our customers onto our Enterpryze Cloud Based solution. - Ongoing customer support & troubleshooting via webinars etc - Ownership of customer issues to completion - Become a product specialist for Enterpryze - Supporting new customers and partners onto Enterpryze -...
-
Operations Executive
7 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...