Ict Site Services Analyst

5 months ago


Johor Bahru, Malaysia Kerry Full time

**Requisition ID** 52186
**Position Type** FT Permanent
**Recruiter **#LI-CST1
**Posting Type** LI

**About Kerry**:

- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

**About the role**:
The ICT Site Services Analyst is a key role in the **ICT Site Services function** that is required to work under the direction of the Regional & Global Infrastructure team.

Experience with project management and wiliness to take initiative is highly beneficial for the role.

Work Location **:Johor Bahru**

Reporting to **:ICT Site Services Manager**

**Key responsibilities**:
**Essential Functions and Duties**
- Business engagement
- Hold regular review / planning meetings with the business / function to discuss progress with IT portfolio and formulate action plans.
- Participate in business management meetings and understand critical business needs; input the same into the IT planning process
- Proactive in identifying opportunities, new ideas and solutions that will bring value to the business. Identify and deliver on innovations and continuous improvement programs.

**Project management & execution**
- Arrange resources and manage multiple small to large projects for functions in a divisional or cross-divisional environment. Validates task time and cost estimates as well as project assignments / plans.
- Manage project plans and understand key bottlenecks / anticipate impact on future deliverables. Ensures project tasks are effectively rescheduled / reassigned based on overall impact available resources and skill sets by adhering to agreed project management practices.
- Negotiate deliverables, milestones and deadlines based on current assignments and technical resources available.

**ICT Support**
- Provide level 2 ICT support to internal and external business customers
- Provide level 2 hardware and software support, either remotely or at local level for all Desktop, Laptop PC’s and printers
- Provide 1st line LAN support at current location along with remote site locations
- Update all user queries through incident tracking system with regard to call progression and completion in a timely manner based on service level agreements
- Document and submit new solutions into ICT Service Desk or ICT Site Services knowledgebase
- Responsible for delivery and installation of new ICT hardware and software in line with current ICT global processes and procedures
- Ensure site documentation is accurate, timely, and relevant
- Responsible for ensuring the ICT standards and policies are maintained and implemented at all site levels
- Responsible for maintenance and support of all sites infrastructure
- Ensure all desktop and laptops PC’s are patched to the highest available level and all have the latest anti-virus updates installed
- Able to travel and support out of hours / weekend/ PH if needed

**Qualifications and skills**:

- Demonstrate proper communications skills to all internal and external customers
- Ability to work without direct supervision and be self-motivated
- Be able to communicate initiatives properly and effectively to Team Lead, manager and prospective management
- Always provide helpful and professional service
- Provide valuable business solutions in a timely and efficient matter
- Fostering a strong team-based culture of innovation and continuous improvement focused on the pursuit of service excellence
- To analyze problems and implement practical solutions by demonstrating innovation and a ‘can do’ attitude amongst the ICT support Team.

**Technology**
- Knowledgeable in all forms of environmental hardware - Including but not limited to Intel desktop and laptop PC’s, printers, mobile devices (e.g. iOS devices, tablets, scanners, cameras, factory specific devices, internal/external mobile devices), projectors/TV’s, touchscreens)
- Knowledgeable in all Operating Systems currently in work environment - Including but not limited to Windows 11/10/7, iOS and potentially Android, OS image creation/maintenance/ management/deployment
- Knowledgeable on all environmental Software such as Office 365, Citrix, Azure, Endpoint Protector, Cisco technology, Antivirus & malware tools

**Other skills**
- Excellent work ethic, organization, planning, and communication skills.
- Ability to learn new concepts and technologies quickly.
- Ability to manage multiple projects in parallel.
- Strong critical thinking and problem-solving skills.
- Excellent oral and written skills.
- Strong facilitation skills.
- Influencing and persuasion skills.
- Must


  • Site Supervisor

    5 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    Job description - Reporting to Project Manager - To supervise, manage and lead team at project site for Electrical & Electronic & ELV works. - To monitor the progress of the project and to ensure works are in compliance with site's progressive requirement - Maintain proper and accurate site records or documents in good order and system. - To educate workers...

  • Site Supervisor

    6 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    Job description - Reporting to Project Manager - To supervise, manage and lead team at project site for Electrical & Electronic & ELV works. - To monitor the progress of the project and to ensure works are in compliance with site's progressive requirement - Maintain proper and accurate site records or documents in good order and system. - To educate workers...

  • Ict Assistant

    5 months ago


    Johor Bahru, Malaysia MALPAKAT LEISURE GROUP SDN BHD Full time

    Responsibility: 1. Responsible for maintenance (routine and ad-hoc) of ICT infrastructure including : - Servers and Firewalls - User workstations. - Printers and photocopiers. - Network equipment and cablings. - PBX system and infrastructure. - CCTV system. - Other IT related ELV systems. 2. Responsible for the management of hotel production system such as...


  • Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    **JOB DESCRIPTION**: - Reporting to Site Supervisor/Project Manager - Assisting to supervise,manage and lead team at project site for Electrical & Electronic & ELV works - Assisting to monitor the progress of the project and to ensure works are in compliance with site's progressive requirement - Assisting to maintain proper and accurate site records or...


  • Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    **JOB DESCRIPTION**: - Reporting to Site Supervisor/Project Manager - Assisting to supervise,manage and lead team at project site for Electrical & Electronic & ELV works - Assisting to monitor the progress of the project and to ensure works are in compliance with site's progressive requirement - Assisting to maintain proper and accurate site records or...

  • Site Safety Supervisor

    5 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    **JOB DESCRIPTION**: - Conduct safety induction for new construction workers and all new site staff. - Conduct toolbox meeting by weekly basis. - To ensure workplace are safe and comply with the OSHA Act 1994 and Act 139 FMA 1967. - Ensuring that employer comply with the established safety and health regulation. - Ensuring employees wear personal protective...

  • Site Safety Supervisor

    5 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    **JOB DESCRIPTION**: - Conduct safety induction for new construction workers and all new site staff. - Conduct toolbox meeting by weekly basis. - To ensure workplace are safe and comply with the OSHA Act 1994 and Act 139 FMA 1967. - Ensuring that employer comply with the established safety and health regulation. - Ensuring employees wear personal protective...

  • Site Safety Supervisor

    5 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    **JOB DESCRIPTION**: - Conduct safety induction for new construction workers and all new site staff. - Conduct toolbox meeting by weekly basis. - To ensure workplace are safe and comply with the OSHA Act 1994 and Act 139 FMA 1967. - Ensuring that employer comply with the established safety and health regulation. - Ensuring employees wear personal protective...


  • Johor Bahru, Malaysia JOBBUILDER Full time

    **Responsibilities**: - Drive the sales to achieve the individual & group sales target. - Study & understand new or existing client ICT requirement with the following activity: - Site survey & meeting. - Study layout and proposed solution. - Translate solution into commercial proposal. - Follow up with client on proposed solution and revised accordingly. -...

  • IT Support

    5 months ago


    Johor Bahru, Malaysia ENERGETIC POINT SDN BHD Full time

    Monitor and maintain PIDS software and equipment working well and up to date the real time bus schedule - Create, administer and publish content in line with branding and marketing communication plan and strategy - Develop content and bus schedule on which platform and gate - Update the current bus operator by referring system support team - Provide...

  • Site Clerk

    5 months ago


    Johor Bahru, Malaysia IPM PROFESSIONAL SERVICES SDN BHD Full time

    **RESPONSIBILITIES**: - SC shall assist the Resident Engineer and Clerk of Works with day to day activities - SC shall act as a documents controller and ensure well keeping of all site documents - SC shall organise and maintain documents, site instruction, daily report, progress report, variation order, Non-compliance Report, etc in a structured fashion -...

  • Site Clerk

    5 months ago


    Johor Bahru, Malaysia IPM PROFESSIONAL SERVICES SDN BHD Full time

    **RESPONSIBILITIES**: - SC shall assist the Resident Engineer and Clerk of Works with day to day activities - SC shall act as a documents controller and ensure well keeping of all site documents - SC shall organise and maintain documents, site instruction, daily report, progress report, variation order, Non-compliance Report, etc in a structured fashion -...

  • Site Supervisor

    6 months ago


    Johor Bahru, Malaysia Woon Brothers Construction Sdn Bhd Full time

    **Job Highlights** - Attractive Remunerations Package - Outstanding Career Development - Medical Card & Insurance Coverage - To attend internal and external project coordination meeting/ discussion. - To assist site agent/ site engineer to resolve site matters. - To coordinate with Client representative and sub-con on quality assurance and project progress...

  • Site Supervisor

    6 months ago


    Johor Bahru, Malaysia Woon Brothers Construction Sdn Bhd Full time

    **Job Highlights** - Attractive Remunerations Package - Outstanding Career Development - Medical Card & Insurance Coverage - To attend internal and external project coordination meeting/ discussion. - To assist site agent/ site engineer to resolve site matters. - To coordinate with Client representative and sub-con on quality assurance and project progress...

  • Site Supervisor

    6 months ago


    Johor Bahru, Malaysia KUM FATT ENGINEERING SDN BHD Full time

    RESPONSIBILITIES: - To monitor & coordinate the works sub-contractors. - Ensure installation servicing and maintenance works are according to drawings, contract specifications and work schedule. **Identify and resolve any site issue.** - Provide site photo to the Project Engineer / Project Managers on the progress of site activity. - Assisting video life...

  • Site Manager

    5 months ago


    Johor Bahru, Malaysia Ingenious Job Full time

    Category: - Electrical & Electronic - Industry: - Electrical / Electronic - Location: - Johor Bahru - Johor - Education: - Bachelor Degree - Country: - Malaysia - Salary Range: - 10000-12000 - Experience(Min): - 4-5years - Job Type: - Full Time Contractual- Requirement: - 5 years of experience as Site Supervisor / Commissioning Supervisor -...

  • Site Supervisor

    5 months ago


    Johor Bahru, Malaysia KERJAYA PROSPEK (M) SDN BHD Full time

    ROLE AND RESPONSIBILITIES - To ensure compliance to the ISO 9001: 2008 quality management systems and quality policy. - To ensure projects meets the stipulated quality requirements by closely monitoring and supervising the work of the contractors. - Generate the necessary construction records. - Assist in site measurement work for interim contractor claims....

  • Site Manager

    5 months ago


    Johor Bahru, Malaysia Ingenious Job Full time

    **Site Location **:Johor Bahru *20-30% of traveling is required **Job Scopes**: - Schedule drafting and monitoring supervision - Budget management - Project / Site management (in accordance with the job specifications, the contractual terms, the Assignment order, the Quality plan, the HSE plan and the operating procedures). - Project preparation -...

  • Site Supervisor

    5 months ago


    Johor Bahru, Malaysia LAUBROS HOLDINGS (M) SDN BHD Full time

    Reports to: Project General Manager/Assistant Project General Manager 1. To carry out the supervision, daily planning and directing of the work force. 2. Co-coordinating and liaison with Client/consultants/supplier/NSC and subcontractors. 3. To carry out inspection, verification and recording of work. 4. To identify and record quality problems through...

  • Project Admin Drafter

    5 months ago


    Johor Bahru, Malaysia Complete ELV & ICT Solutions Sdn Bhd Full time

    Job description - To carry out general site office administration duties and tasks of our projects. - Responsible to handle warehouse or store at sites. - To coordinate with purchaser and closely monitor inventory level at sites to prevent low stock level - Liaise with purchaser for stock replenishment instructed by supervisor or project manager. -...