Sales Coordinator
6 months ago
Key Responsibilities:
- Manage and update the company's website content, ensuring accuracy, relevance, and a user-friendly experience for visitors.
- Coordinate with web developers and designers to implement website enhancements, updates, and new features as needed.
- Monitor website performance, including traffic, bounce rates, and conversion rates, and make recommendations for improvements based on analytics data.
- Oversee the online booking system, including troubleshooting technical issues, updating pricing and availability, and ensuring a smooth booking process for customers.
- Coordinate with internal departments, such as sales, marketing, and customer service, to ensure consistent messaging and branding across all online channels.
- Manage online customer inquiries and feedback, responding promptly and professionally to ensure a positive customer experience.
- Monitor and manage online reviews and reputation management platforms to maintain a positive brand image and address customer feedback effectively.
- Stay updated on industry trends and best practices in online travel booking systems, website management, and digital marketing to implement innovative strategies and optimizations.
- Collaborate with the marketing team to develop and execute digital marketing campaigns aimed at driving traffic to the website and increasing online bookings.
- Assist with other online initiatives and projects as needed to support the overall objectives of the travel agency.
**Requirements**:
- Training will be provided
- Male/ Female
- Malay speaking and writing, good communication and attitude, responsibility, carefulness Applicable, quick response, strong communication and interpersonal skills, fast typing speed, meticulousness and patience
- (Fresh Graduate), love traveling
- Traditional sales, online sales, travel sales are welcome
**Job Types**: Full-time, Fresh graduate
Pay: RM1,600.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
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