Sales Manager
5 months ago
**Job Requirement**:
- Minimum 5 years working experience in automotive related business or equivalent.
- Ability to set sales targets and achieve them effectively.
- Excellent interpersonal, customer service and communication skills.
- Excellent Analytical and Decision-Making skills
- Planning, organization and problem-solving skills.
- Ability to guide and mentor sales representatives.
- Knowledge of using computer - MS Word, Excel and PowerPoint is required.
- Able to speak proficiently in English and Malay.
**Duties and Responsibilities**:
- Oversees and monitors the team’s sales plans/activities to achieve branch targets/goals related to unit sales, trade-in appraisals, deliveries,
- identifying prospective customers, over-aged reservations, incoming leads report and CSI.
- Set sales goals, track progress, and lead the team to achieve and exceed those quotas.
- Coach salesman on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance.
- Forecast sales for upcoming months and quarters.
- Step in to answer customer questions and issues when required.
- Coordinate and lead all regular sales meetings with the sales staff.
- Develop and manage a CRM platform to retain customers and seek out new prospective sales.
- Maintain a strong focus on the satisfaction of all customers.
- Compile regular reports for dealership management to review.
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