Customer Service Executive

**Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

Tasks and duties: - Relaying extensive product information to customers. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to other...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

JOB DESCRIPTION: Work closely with warehouse on order Fulfilment, Problematic Order and Product Replacement. Good Communication in English and BM 1-2 years experience in customer service field **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,800.00 - RM3,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Free...

**Responsibilities**: 1. Collaborate closely with Assistant Sales Manager to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction 2. Actively engage in sales activities, including calling, presenting and closing deals. a. Greet walk in customers and offer assistance. c. Relay extensive product information to customers...

**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...

Job Title:Customer Service RepresentativeAbout Us:Hunters International Sdn Bhd is a technology-enabled global business services company specializing in customer engagement and improving business performance for top brands.Job Description:As a Customer Service Representative, you will provide first-class customer service to clients via phone calls, live...

**Customer Service Executive - (Mandarin Speaker) Full Time (Work From Office)** **1 Year Contract (Based in Cyberjaya Call center)** **Basic Salary Range: - RM 2,800 - RM 3,000** **Shift hours** **Working hours: Mon - Fri 9 am - 8 pm** **Sat and Sunday 9 am - 1 pm (inbound) and 10 am -2 pm (outbound)** **5 Days work, 2 days off...

**Responsibilities**: 1. Collaborate closely with Assistant Sales Manager to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction 2. Actively engage in sales activities, including calling, presenting and closing deals. a. Greet walk in customers and offer assistance. c. Relay extensive product information to customers...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. The Customer Success Specialist owns contract management, pricing, ordering, delivery, invoicing and cash collection process. This role makes sure Customers find it easy to do...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

At Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. As a bilingual support consultant, you will provide exceptional customer service to clients via phone calls, live chat, and email. Your primary responsibility will be to assist customers in both French and English languages, using provided...

At Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. As a bilingual support consultant, you will be responsible for providing exceptional customer service to our clients via phone calls, live chat, and email. Your primary goal will be to resolve customer issues efficiently and effectively, while...

WE ARE HIRING Title: Customer support - MANDARIN & ENGLISH GOOD SALARY PACKAGE: RM4,000 - RM5,000 JOB REQUIREMENTS - Experience range: 0-5 years - Fresh graduates are encouraged to apply - Open for SPM/Diploma holders - Shifts : Permanent night shift - Work location: Cyberjaya - Language proficiency: Mandarin & Good English (B2/C1) Tests to be taken -...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...