Customer Service

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

To prepare the provision of slow-moving stock reports. - Fixed assets tagging / create the fixed assets ID. - Prepare & record the Fixed Assets schedule / keep the invoices of fixed asset. - SST - SST-02 payment Submission / Appointment letter / CJ. - Prepare the staff monthly claims payment. - Follow up all the payment renewal from HQ. - In charged of petty...

**Job Responsibiltites**: - Responsible to coordinate service request from customer. - Responsible to follow up service status with service team/purchasing and other team members. - Prepare service job quotation / DO / Invoice. - Load order to purchasing team to purchase spare parts as per customer PO. - Provide service job number to service team. -...

**Responsibilities**: - Receive and processing new purchase orders from customers. - Track order status, resolve issues during order progress, arrange shipments and deliveries. - Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. - Store and sort financial and non-financial data in...

Receive and processing new purchase orders from customers. Track order status, resolve issues during order progress, arrange shipments and deliveries. Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. Store and sort financial and non-financial data in electronic form and present...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Analyst **SAP Short Name**: ANA **Job Title**: Customer Program Management Analyst **Job Code**: ANA-OPS-CPM **Job Level**: Band 07 **Direct/Indirect...

**Job Title: Customer Support (After Sales)** **Salary Range：RM2500 - RM4500 + OT** **Working Hours：Mon - Fri (8:30am - 5:30pm)** **Working Location：Senai, JB** **Company Background：Laboratary Equippment Supplier** **Responsibilities**: - Actively respond to customer complaints and support needs of the sales department. - Handle complaints in a...

Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems...

Description Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established...

**Responsibilities**: - Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction. - Prepare quotations pertaining to **Airfreight**, **Seafreight**, **Trucking**, **Warehousing**, etc. according to customer’s requirement. - Sent sales leads to overseas group offices and agents to generate...

**Responsibilities**: - Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction. - Prepare quotations pertaining to **Airfreight**, **Seafreight**, **Trucking**, **Warehousing**, etc. according to customer’s requirement. - Sent sales leads to overseas group offices and agents to generate...

**Responsibilities**: - Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages according to recipe and presentation standard - Clean and sanitize work and seating areas, utensils, and equipment - Responsible for stock arrangement - Greet and connect with every customer - Describe menu items, service and recommend...

**Responsibilities**: - Assist in maintaining a clean, organized, and visually appealing store environment. - Greet and engage customers, providing friendly and attentive service. - Learn about the store's product offerings and assist customers with inquiries and purchases. - Support inventory management by monitoring stock levels and restocking shelves. -...

To perform repairing work & servicing work for both rental unit & customer unit. - To perform initial inspection for customer unit before quotation. - Assure completion of work given by superior & returning of job sheet. - To maintain services van, tools & working place. - To assist supervisor in work arrangement. - To assist supervisor in recording of paper...

ob Description We are currently seeking an experienced Clubhouse Manager/ Assistance Manager to join our team at i-Privilege Club. As the Manager/ Assistance Manager, you will play a vital role in supporting the management team to manage the clubhouse effectively. This includes overseeing daily operations, ensuring smooth functioning, providing excellent...