Customer Service Inbound

**JOB PURPOSE** - Execute day to day goods receiving of all inbound Branch Transfers and Returns to meet expected quality service level. **KEY RESPONSIBILITIES** - Receive and check all inbound Branch Transfers via courier, air shipment, sea shipment and cold chain shipment in accordance to SOPs and WIs promptly to achieve Receiving KPIs. - Escalate to...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

1. To ensure all service N-30 customer are followed up and appointment updated in Proton4U by Customer Engagment Supervisor, Customer Relations Assistant & Service Advisor. 2. To review daily invoice to identify any incomplete maintenance parts package used and take corrective measures. 3. To increase revenue per throughout by promoting accessories and VAP...

* Having a positive mind-set and competitive attitude - Able to perform or discharge duties diligently, independently with minimum supervision - Maintain a proactive attitude and receptive to new ideas or proposals - Reduce the turnaround time or cycle time to meet service standard - Rectify all shortcomings or weaknesses as soon as possible - Coordinate &...

Job scope - Research of domestic and international tour products that are available in the market. By understanding each product’s strength and weakness, market demand and trends. - Exploring and creating new tour itinerary in a competitive and rapidly changing industry - Communicate with various suppliers such as Tour operator, Hotel, Airline,...

To generate Sales Order as per time set from the agency. - To transfer consignment delivery into system and pass to logistic for packing. - To generate the picking list in system and arrange for store to pick and check ready for loading. - To prepare necessary document and charge order reject document to Human Resources. - To prepare related document /...

Natol Holidays & Tours Sdn. Bhd was established in 2004, more than 10 years ago, licensed by the Ministry of Tourism, Malaysia. We are a member of the Malaysian Association of Tours and Travel Agents ( MATTA ) and International Air Transport Association ( IATA ). Our main business activities are organizing Inbound Tours, Outbound Tours and Ticketing...

**Job Descriptions**: - To follow up closely with customers regarding their payment from time to time as required. - Work closely with other team members and other staff. - Educate customers to make payment promptly. - Inform customers about new payment channels and product. - Review on individual daily performance (total collection). - Deliver good...

Job description **Requirements**: Required Skills : MS Words, MS Excel, MS Powerpoint Required Language (s) : Bahasa Malaysia, English, Mandarin (preferable) Computer literate. Posses own transport. Self Motivated and able to work independently. With or without experience. Training provided. Responsibility Handling all inbound calls pertaining to...

Job Responsibility - Received and process customer order - Ensure feedback and issues are resolved in timely and efficient manner - Communicate and coordinate with all departments - Handle inbound/outbound call bilingually and effectively Lee Ming Printing Industries Sdn Bhd is a printing company based in Kuching, Sarawak, Malaysia, that focuses on producing...

Business Development Manager (German Speaking) for Telang Usan Travel & Tour - General Sales for German-speaking Inbound Tours. - Coordinating tour logistics & operations for the German-speaking market - Working in partnership with local communities and mainly on eco-tourism product Telang Usan was created with a vision in mind - to operate a Hotel whose...

1. Responsible for providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately. 2. Also to attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card...

**About us** We are professional, customer-centric and rewarding. Our work environment includes: - Modern office setting - Relaxed atmosphere - Tracking customer experiences across channels, platforms, and touchpoints. - Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders...

**Requirements**: - **At least 1 year of experience as Service Advisor in Automotive field or similar role.**: - **Diploma in automotive field**: - Excellent interpersonal skills. - Strong organizational and time-management abilities - Able to work closely with the sales and technicians to achieve Company's goals. - Able to complete duties as assigned...

**Job Descriptions**: - Greet customers, record orders and serve food and beverages. - Ensuring the food order is made correctly by kitchen staff and look presentable for customers. - Ability to recommend meals, side orders, and deals to customers. - Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping...

~Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu ~Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required ~Ensure restaurant cleanliness daily by...

**Responsibilities**: **Warehouse & Inventory Management (3rd party)** - Manage the 3rd party warehouse(s) in Sabah/Sarawak to ensure compliance with SOPs and meet overall sales operation requirements. - Monitor the flow for overall stock movement (In/Out/Transfer/Write-off) for the entire warehouse and the systems. Maintain integrity of physical stock...

Job Requirements: Minimum SPM and above Able to communicate in Malay & Mandarin (English will be an added advantage) Preferably with at least 1 year of experience in a similar field Job Details: Able to train new service crews to serve customers professionally Able to manage a group of minimum 5 service crews Able to assist with and resolve customers’...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu - Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms. - Ensuring the...

Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all...