Customer Experience Manager

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Title**: Store Manager **Location**: The Spring, Kuching **Working hours & day**: 6 days (retail shift hours) **Salary **:RM4,000 (basic), incentive provided **Nature of business **:Multi brand sport store **Job descriptions**: - Generating Sales. - Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and...

The Business & Events Experience Manager is responsible for managing relationships with existing clients, identifying new business opportunities, and serving as a point of contact for event planning and management. This is a full-time hybrid role, located in Singapore. This personnel will work collaboratively with a team of event planners, coordinators, and...

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried out **Qualifications** Strong interpersonal and communication...

**Customer Complaint Management - Quality** **Location**: Kuching, Sarawak, Malaysia **Salary**: depending on experience **Job Summary**: We are currently looking for a Staff Engineer to join our Quality team. **Major Responsibilities**: **Manage external customer requirements such as customer complaints/returns, claims, failure analysis, specifications...

**Job Number** 23153240 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

**Job Number** 23153255 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property. Provide...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

**Responsibilities**: - Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document readiness on time - Provide support to internal and external customers to achieve optimum workflow efficiency for the department and Company. - Maintain accountability and accuracy for...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

**LOOKING FOR A MALE CUSTOMER SERVICE REPRESENTATIVE** **Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...

**Job Number** 23152400 **Job Category** Sales & Marketing **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures...

**Job description** **Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve...

**JOB DESCRIPTIONS**: - Memorize all prices, product packages and services. - Assist customers in providing recommendations for appropriate products. - Manage sales and inquiries via WhatsApp / Social Media - Update customers on marketing campaigns and product promotions - Support on payment collection - Promote and secure orders for a range of products to...

**Responsibilities**: **New Business Development**: - Actively engage in business development activities, from identifying opportunities to negotiating contracts. - Contribute insights on local customer relationships and issues to the development of investment opportunities. - Generate leads, convert non-gas users to gas users across all segments, and...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...