Specialist, Order Management
2 weeks ago
Job Description Summary
You will execute Customer Order Management functions for BDI internal and external customers. You will also work closely with business, distributors/end customers, internal customers, finance, and RA & supply chain to ensure timely delivery of goods. Lastly, you will support business objectives; deliver high level of service & performance and engage distributors or customers, facilitating information flow & providing support to the order fulfillment process.
**Job Description**:
We are the makers of possible
BD is one of the largest global medical technology companies in the world.
_Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply
- Our people make all the difference in our success._
The Customer Service Executive will execute Customer Order Management functions for BDI internal and external customers. This individual will work closely with business, distributors/end customers, internal customers, finance, and RA & supply chain to ensure timely delivery of goods. Also, this individual will support business objectives; deliver high level of service & performance and engage distributors or customers, facilitating information flow & providing support to the order fulfillment process
We are the makers of possible
BD is one of the largest global medical technology companies in the world.
_Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us
Key Responsibilities:
- Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.
- Co-ordinate with Planning to ensure stock availability as required.
- Co-ordinate with Finance to ensure credit release on time.
- Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.
- Handle distributors/end customers order enquiries.
- Run Open Order Status reports for distributors/end customers, Finance, Business as required.
- Review new Customer Creation Form, and on-pass to Master Data Officer (MDO) to set up.
- Co-ordinate distributors/end customers claims for shipping discrepancies ie damage, short shipment, over shipment, pricing etc.
- Achieve Key Performance Indicators (KPI’s) and Individual Impact Goals (IIG).
- Support cost reduction and/or process improvement initiatives.
- Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other regulatory requirements.
- Comply with all ISO 13485 requirements and BD policies.
- Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activiti
-
Order Processing Assistant
14 hours ago
Bangsar South, Malaysia Agensi Pekerjaan Ingenious Sdn Bhd Full time**Responsibilities**: - Assist other customer service associates with administrative duties. - Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. - Support ordering processing including order entry, expediting orders, change orders, returns,...
-
Merchant Acquisition Specialist
4 days ago
Bangsar South, Malaysia Hextech Management Sdn Bhd Full timeThe Merchant Acquisition Specialist plays a key role in expanding our merchant base by identifying, engaging, and onboarding new merchants. This position requires a proactive and target-oriented individual with strong communication and negotiation skills. You will be responsible for identifying potential business partners, presenting our solutions, and...
-
Social Media Specialist
14 hours ago
Bangsar South, Malaysia Gamer2Gamer Sdn Bhd Full timeAs a Social Media Specialist, you will be responsible for developing and executing our social media strategy to enhance brand awareness, drive engagement, and foster community growth. You'll be at the forefront of communicating our latest technological advancements and innovations to a global audience, while leveraging your expertise to explore new tools and...
-
B2b Marketing Specialist
14 hours ago
Bangsar South, Malaysia Aspert Innovations Sdn Bhd (944396-H) Full timeWe are seeking a talented and innovative Marketing Specialist to lead our branding and lead generation efforts for SAP Business One. As a Marketing Specialist, you will play a vital role in establishing and promoting our company's brand identity as a premier SAP Business One partner while driving lead generation to fuel our growth. Your creativity, strategic...
-
Human Resources Specialist
1 day ago
Bangsar South, Malaysia Parla Consultancy Sdn. Bhd. Full timeWe are thrilled to announce a unique opportunity for the role of Human Resource Specialist at Duhani Capital, an innovative trading platform situated in Malaysia, Asia. As we continue our rapid expansion, we are in search of an adaptable and experienced HR professional who is enthusiastic about contributing to a startup culture. **Key Responsibilities**: -...
-
Customer Service Specialist
14 hours ago
Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full timeOur client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...
-
Nightshift Mandarin Customer Service
4 days ago
Bangsar South, Malaysia KAALI HR SDN. BHD. Full timeDescription: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...
-
L1 Application Support
4 days ago
Bangsar South, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full time**Your Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...
-
L1 Application Support
1 day ago
Bangsar South, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full time**Your Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...
-
Finance Manager
6 days ago
Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time**Duties** - Prepare accurate and timely financial statements (income statement, balance sheet, cash flow statement) and provide insightful analysis to management. - Monitor daily financial activities, including accounts payable & receivable, general ledger & reconciliation. - Checking, verify & approve supporting documents/invoices for bank payments. -...
-
Marketing and Lead Management Executive
4 days ago
Bangsar South, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time**Responsibilities**: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new ways of finding...
-
Treasury Specialist
7 days ago
Bangsar South, Malaysia Razer USA Ltd. Full timeJoining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...
-
Procurement Manager
1 day ago
Bangsar South, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full timeThe procurement manager’s primary responsibility will be to strategically negotiate with both new and existing vendors to ensure ER contracts with the most optimal and cost effective vendors. Although cost and spend are very important, it is also not the only criteria. The procurement manager must be able to balance out the other benefits which may be...
-
Accounts Specialist
7 days ago
Bangsar South, Malaysia Razer USA Ltd. Full timeJoining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...
-
L2 Application Support
1 day ago
Bangsar South, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full timeResponsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...
-
Lead Generation Executive
1 day ago
Bangsar South, Malaysia Brandt Business Services Sdn Bhd Full timeJob Description: We are seeking a highly motivated and proactive Lead Generation Specialist to join our team. As a Lead Generation Specialist, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs,...
-
L2 Application Support
4 days ago
Bangsar South, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full timeResponsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...
-
Sales Administration Executive
7 days ago
Bangsar South, Malaysia GENO Full time**Hiring of Sales Support Specialist/ Sales Administrator** **Salary Range : RM 4,000 - RM 5,500** **Location : Bangsar South, KL** **Description**: - Supports sales leadership with online and offline meetings, training, and engagements with the field - Facilitates sales team participation - Assists in recognition efforts at Sales Events. - Arranges...
-
Data Entry Specialist
7 days ago
Bangsar South, Malaysia MISHU SDN. BHD. Full time**Key Responsibilities**: 1. Data Entry and Maintenance: - Input, verify, and update data accurately and efficiently into the company's databases, spreadsheets, and other systems. - Ensure the completeness and accuracy of data by performing regular audits and quality checks. - Maintain confidentiality and security of sensitive information while handling...
-
Customer Success Executive
14 hours ago
Bangsar South, Malaysia ChatDaddy Full time**ChatDaddy **is a fast-growing company focused on creating a future where small and medium enterprises can expand their businesses more efficiently by leveraging on WhatsApp. We’re actively expanding into emerging markets and looking for passionate, adventurous individuals to join us in this venture. **ChatDaddy Hero Product** WhatsApp Team...