Business Operations Analyst

6 months ago


Petaling Jaya, Malaysia J-Recruit Full time

**About The Employer**:

- This company is a world class Data Center Consulting and Project Management Company, providing its clients with Professional Services, Managed Services and Resourcing solutions
- Working Hours: Monday to Friday 9:00am to 6:30pm
- Salary Range: RM 3500 - RM 5000
Roles and Responsibilities:

- Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.
- Be responsible for program quality, adoption, compliance throughout the process.
- Report overall program status to management on regular and ad-hoc basis.
- Evaluate and drive improvements to the business processes using systems as the enabler.
- Conduct end-user training when necessary.
- Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
- Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
- Work with other Departments to generate reports from a variety of sources, including Field Service management system.
- Drive and coordinate the metrics for a Monthly Business Review.
- Put in place the governance and operational working practices of the program.

**Requirements**:
1.Degree in business management, engineering, computer science, information technology or equivalent.
2.Minimum 3 years experience in Business Application Support. Fresh graduate who have strong interest are encouraged to apply.
4.Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint
5.Excellent analytic skills, attention to detail. Ability to turn data into Insights.
6.Ability to drive a culture of using data insights to help drive decision-making.
7.Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
8.Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.


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