Fiber Technical Support

7 months ago


Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

Make sure there are enough items/ devices, materials, tools, including the arrangement of installation visit and reaching out to customers
- Responsible for end to end installation process to ensure a smooth installation experience for customers
- Providing consultation and troubleshooting of Customers Premises Equipment (CPE)
- Perform triple-play services testing which included High-Speed Internet (HIS) speed test via company's speed test webpage, perform test call from VOIP phone (incoming and outgoing calls and takedowns the recordings)
- Promoting customers on current offerings and promotions for upselling and cross-selling products
- Build and maintain a good relationship with customers for long term partnership

**Job Requirements**:

- Possess a Diploma in Information Technology (IT)/ equivalent field/ will be an added advantage
- Must have experience in sales
- Must have own transport vehicle (car)

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- Do you posses own car?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)



  • Subang Jaya, Malaysia Elabram Full time

    Job Description Responsible for the design and planning of own build and swapping of fiber demand management. You will also be expected to understand the high-level architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber infrastructure such as duct and manhole,...


  • Subang Jaya, Malaysia Paracell M Sdn Bhd Full time

    **Fiber - Project Lead** 12 months contract **Responsibilities**: - Responsible for the design and planning of own build and swapping of fiber demand management - Perform design and planning for outside plant (OSP) and inside plant (ISP) of fiber network, where scope includes but not limited to detailed route design, work package preparation, core...


  • Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Fibre Outside Planning** Your Responsibilities: - Responsible for the design and planning of own build and swapping of fiber demand management. - You will also be expected to understand the high-level architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber...

  • Technical-assistant

    1 week ago


    Petaling Jaya, Malaysia Speedlink Communications Sdn Bhd Full time

    **Responsibilities**: To perform network operation and maintenance activities, troubleshooting and repair works of fiber optic networks. **Responsibilities** - To perform troubleshooting and repair works of fiber optic network. - Fiber optic splicing works. - Other matters related to fiber optic network. **Qualifications** - Vocational / Certificate /...

  • Supervisor

    7 months ago


    Petaling Jaya, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full time

    **Responsibilities**: - To manage daily operations of fiber installers team such as scheduling work assignments, fulfilment and assurance completion - To provide technical support to the team as and when required - Track and monitor sufficient inventory on fiber devices for installers to complete their task - Conduct weekly meeting/ briefing with the...

  • IT Technical Support

    2 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

  • Technical IT Support

    7 months ago


    Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full time

    _**Main Job Tasks and Responsibilities**:_ - Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software, network, and system issues. - Respond to user inquiries, diagnose problems, and guide users through step-by-step solutions in a clear and concise manner. - Escalate complex issues to appropriate IT...

  • Technical Support

    7 months ago


    Petaling Jaya, Malaysia Flowbird Malaysia Sdn Bhd Full time

    Flowbird is a French-headquartered company specializing in payment and ticketing systems, notably for car parks and public transport systems. We are an undisputed world leader in urban mobility focused on smart parking management with 70% market share due to our 280 000 connected meters delivering value to more than 5 000 cities in all continents. The Group...

  • IT Sales Support

    2 weeks ago


    Petaling Jaya, Malaysia Recruit Express Full time

    **Requirements** Minimum Diploma or a Degree Must have sales experience Technical experience or WiFi set up experience is an added advantage Must be willing to be based at Klang Valley **Responsibilities** Manage and complete fiber installation with comply to company SOP Troubleshoot and perform service restoration for internet service and devices with...


  • Petaling Jaya, Malaysia Prisma Khas Sdn Bhd Full time

    Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project **Job Types**: Part-time, Internship Contract length: 3-6...


  • Petaling Jaya, Malaysia Gloco Malaysia Sdn Bhd Full time

    Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project **Job Types**: Part-time, Internship Contract length: 3-6...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job Types**: Part-time,...


  • Petaling Jaya, Malaysia Myeg Services Berhad Full time

    Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

  • Technical Support

    2 weeks ago


    Petaling Jaya, Malaysia SINGER(MALAYSIA) SDN BHD Full time

    Required skill(s): PC hardware/ operating system knowledge with office automation software familiarity is required. Also prior hands on support on peripherals such as network printers and related software. - Required language(s): Bahasa Malaysia, English - At least 2 year(s) of working experience in the related field is required for this position. -...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job...


  • Petaling Jaya, Malaysia Medishape Sdn Bhd Full time

    Job description - Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project Contract length: 3-6 months **Job...


  • Petaling Jaya, Malaysia ANN JOO MANAGEMENT SERVICES SDN BHD Full time

    **Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...