Collection Executive

2 weeks ago


Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full time

**Responsibilities**:
**1. Collections and Credit Control**
- Make outbound Customer collection calls / activity (verbal, non-verbal) utilizing collection procedures and policy guidelines to achieve cash flow targets.
- Implement collection programs to manage accounts against targets.
- Identify potential marginal accounts and develop/implement strategies to manage overdue payments and minimize debt exposure.
- Schedule and conduct customer feedback reviews as appropriate.
- Understands procedure involved with Administration / Liquidator appointed accounts and assists with preparation of POD’s, Disclaimers and interacting with solicitors.

**2. Account Management**
- Perform customer account reconciliation and coordinate output with Customers.
- Maintain records for all customer interactions.
- Perform Account maintenance activities such as reconciling unmatched items, preparing cheque refunds and updating customer records.
- Review the listing of direct credit payments, collect remittance details, and submit to the banking function.
- Establish and maintain cross functional relationships across the business to improve customer satisfaction.

**Qualifications & Requirements**
- Either Tertiary, Diploma or First level university degree qualifications in Commercial/Business Accounting are preferred.
- Minimum one-year experience in Receivables or Collections function and in their current role.
- Demonstrates the ability to understand Asia Customer market type.
- knowledge of receivables/credit accounting systems, the ability to interpret data and produce reports to manage collection and customer information.
- Understands business processes and organizational support structures to perform account maintenance actions.
- Effective communication, negotiation, and conflict resolution skills.
- Proficient in spoken and written English.
- **Additional Mandarin verbal & written ability would be preferable.**

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Holidays
- Monday to Friday


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