Coordinator, Sales

7 months ago


Bayan Lepas, Malaysia Amari Spice Penang Full time

To assist Director of Sales & Marketing to prepare the monthly Sales & Marketing Report, market analysis, result of special programs and other activities relevant to Sales & Marketing to Management.
- Ensures that all files and records of accounts are up to date and secure at all times.
- Maintain and update all records for the effective operation of management.
- Responsible for the hotel databases by market segment separately
- Performs any assignments as delegated by Director of Sales & Marketing and all sales staff
- Makes every effort through his / her duties that the guests of the hotel, the sales staff and the staff from all departments concerned are made as comfortable and as contented as possible.
- Ensure confidentiality of all information discussed and correspondence to and from Sales office.
- Ensures that all telephone communication to and from Sales Office is handled promptly and in a professional manner.
- Ensure all guests of all sales staff are welcomed with a courteous and professional attitude.
- To maintain good working relationship with your own colleagues and all other departments.
- Responsible for the quotation and confirmation letter issued from the Sales Office
- Ensure that all the data is updated in Delphi if this system is available. Otherwise keep all data updated if using other format.
- To assist Director of Sales & Marketing in preparing the Sales Promotion Material which print out from Sales Office or follow up with the printer for delivery date and collect items ordered.
- To schedule and remind all sales staff for the special occasion of hotel customers and handle requests for cake / wine order and Greeting card.
- To do the Tele-Marketing in order to search for the new prospects for the hotel.
- Make sure that all office equipment is handled with care and keep in good order at all times.
- Attend training as assigned.
- Prepares induction documents for new sales staff and is a part of the sales and marketing introduction program.
- Use at all times the standards set by the Amari policy when it comes to quotations, letter etc.
- Is always on time and groomed according to the Amari policy.
- Responsible for minimizing environmental impacts and delivering results against the hotel’s environmental goal.
- Perform other duties as may be assigned.

**Salary**: RM2,600.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Coordinator: 1 year (preferred)


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