Automotive Service Advisor

4 weeks ago


Sri Hartamas, Malaysia Corsa Imports Sdn Bhd Full time

**Mechanical part**:

- Primarily carry out tasks related to all Pre-Purchase Inspections; appropriate automotive service and repair matters, and set/manage customer expectations regarding service delivery.
- Interpreting and relaying customer concerns and feedback to the management team for further diagnosis.
- To work closely with the customers on the cost of repairs, place order for the parts, and update the customers on the status of their car repairs.
- Perform diagnostic testing and interpret results whilst propose with effective plan.
- Perform mechanic work on all branded import vehicles by following Company’s SOP.
- Identify & troubleshoot problems with vehicles by using the diagnostic equipment.
- Carry out optimum quality check on all vehicles before delivery back to customer.
- Maintain workplace’s cleanliness and ensure all equipment are well organized.
- Carry yourself with tidy grooming & professional appearance.
- Perform any additional ad hoc tasks that assign by management / superior.

**Admin/Simple documentation tasks**:

- Prepare Quotation/Delivery Order whenever necessary.
- Prepare necessary stock list by monthly to ensure quantity of vehicles in Showroom recorded accordingly.
- Keep proper filing of Towing bills, Logistic Bills, Workshop-repair & maintenance bills after presented the tasks, passup to Admin & Account Staff for further costs & expense records.

**Qualifications**:

- Minimum 3-5 Year(s) experience in Service Advisory function (preferably from Automotive Industry only).
- Excellent communication and interpersonal skills and is able to interact with people at all levels.
- Possess excellent technical and automotive knowledge.
- Minimum 3-5 years of relevant working experience in automotive industry.
- Salary will be commensurate with working experience / qualification.
- Team player with initiative and positive attitude toward learning.
- Possess own transportation and with valid “D” driving license.
- Good command in written & spoken of English and Bahasa Malaysia.
- Must be willing to work at Desa Sri Hartamas, Level 1 Showroom in The Signature Hotel.

**Additional Information**

Our Showroom Automotive business is located in Level 1 of The Signature Hotel, working hours is follow Showroom style; start from 10 am - 6pm daily Monday to Friday; and 10am - 1pm on Saturday.

**Job Types**: Full-time, Permanent

**Salary**: RM3,200.00 - RM3,800.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sri Hartamas: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (preferred)

**Language**:

- English, Malay (preferred)

License/Certification:

- Class D license (preferred)

Application Deadline: 11/30/2023
Expected Start Date: 10/01/2023



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