After Sales Services Advisor
2 weeks ago
Job Title:
Services Advisor
Job Type:
Full Time
Work Mode:
On-site
Location:
Kuala Lumpur, Malaysia
Minimum Qualification:
Bachelor's degree
Years of Working Experience: 1-3 years
Salary Range:
RM RM 4000
Job Description:
We are currently seeking a dynamic and customer-oriented Services Advisor to join our team in Kuala Lumpur, Malaysia.
As a Services Advisor, you will be responsible for troubleshooting technical issues, providing exceptional customer service, managing administrative tasks, supporting sales and marketing efforts, and overseeing logistics management.
Responsibilities:
- Troubleshoot technical issues reported by customers and provide timely and effective solutions.
- Deliver exceptional customer service by promptly responding to inquiries, resolving complaints, and ensuring customer satisfaction.
- Assist with administrative tasks, including data entry, document preparation, and maintaining customer records.
- Collaborate with the sales and marketing team to support promotional activities, develop marketing materials, and generate leads.
- Manage logistics and supply chain activities, including inventory management, order processing, and coordinating shipments.
- Utilize Microsoft Office and other computer skills to create reports, analyze data, and communicate effectively with team members and customers.
Requirements:
- Bachelor's degree in a related field.
- 13 years of experience in troubleshooting, customer service, administration jobs, sales & marketing, or logistics management.
- Strong problemsolving skills and the ability to think critically under pressure.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and other computer skills.
- Ability to work onsite in Kuala Lumpur, Malaysia.
If you are a self-motivated individual with a passion for customer service and a strong background in troubleshooting and administration, we would love to hear from you.
This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our organization.
Salary:
The salary range for this position is RM RM 4000, commensurate with experience and qualifications.
Salary:
RM3, RM4,000.00 per month
Benefits:
- Professional development
Supplemental pay types:
- Overtime pay
Experience:
- services advisor: 2 years (preferred)
Ability to Commute:
- Sri Hartamas (required)
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