Admin Customer Service Executive
5 months ago
Sales Coordinator in the showroom and support team members to complete orders for clients._
- Monday to Friday (9am to 6pm)_
**CRITICAL ACCOUNTABILITIES**
- Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
- Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
- Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
- Fills out required embroidery forms for client embroidery
- Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
- General upkeep of display in Showroom
- Check incoming stock/embroidery and stock transfer
- Update regularly embroidery Spreadsheet
**Essential**
- Excellent communication skills, both written and verbal English.
- Verbal communication skills in one other language preferred Ability to provide legible written communication in English.
- Competent with Microsoft office programs
**PERSONAL CHARACTERISTICS AND BEHAVIOURS**
- Must be service oriented
- Significant attention to details and organised
- Demonstrate honesty and integrity in all actions.
- Demonstrate accountability towards responsibilities.
- Develop constructive and cooperative working relationships with fellow Team Members.
- Possess a self-disciplined, highly motivated and energetic personality.
- Please do not hesitate to contact me for more information.
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