Content Moderation Specialist

2 weeks ago

Bayan Baru, Malaysia ADV Solutions Full time

Overview
Ecommerce’s Governance and Experience is a global team responsible for
ensuring our marketplace is safe and trustworthy for not only our users but
also sellers and creators. We value user satisfaction and work on policies,
rules, and systems to ensure quality.

**Responsibilities**:

- Review seller, business and product information, short videos, and

livestreams to ensure legal compliance and safety of content uploaded
to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation,

process streamlining, quality enhancement, and policy localization as
well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to

complete the designated work to meet the team’s goal

**Qualifications**:

- Excellent written and verbal communication skills in English and

Mandarin.
- Strong problem-solving skills and demonstrated multi-task capabilities

and ambiguity
- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred - Strong

analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented

focus.
- Able to work in Rotational Shift and Rotational Off days.

Overview
Ecommerce’s Governance and Experience is a global team responsible for
ensuring our marketplace is safe and trustworthy for not only our users but
also sellers and creators. We value user satisfaction and work on policies,
rules, and systems to ensure quality.

**Responsibilities**:

- Review seller, business and product information, short videos, and

livestreams to ensure legal compliance and safety of content uploaded
to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation,

process streamlining, quality enhancement, and policy localization as
well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to

complete the designated work to meet the team’s goal

**Qualifications**:

- Excellent written and verbal communication skills in English and

Mandarin.
- Strong problem-solving skills and demonstrated multi-task capabilities

and ambiguity
- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred - Strong

analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented

focus.
- Able to work in Rotational Shift and Rotational Off days.

Intakes: August 2023 (16th, 21st, 28th, 31st)

**Salary**: RM2,700.00 - RM3,200.00 per month

Application Question(s):

- Can you read, write and communicate fluently in English & Mandarin ?
- Can you multitask & have problem solving skills?
- Are you able to work in rotational shifts?

**Experience**:

- Compliance/ Moderation: 1 year (preferred)

**Language**:

- Mandarin fluently (required)
- English fluently (required)

Ability to Commute:

- Bayan Baru (required)

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