Retail Store Manager

4 weeks ago


Kuala Lumpur, Malaysia Clothier Creation Sdn Bhd (Khoon Hooi Boutique) Full time

**Responsibilities**:

- Oversee all aspects of the store's daily operations, including inventory management, cash handling, and staff scheduling.
- Focus on delivering excellent customer experiences by training your staff to provide personalized assistance, addressing customer concerns, and going the extra mile to exceed expectations.
- Monitor sales performance regularly and implement initiatives to improve results.
- Regularly review your merchandise assortment to match sales trends and customer demands and prevent excess inventory.
- Coach your team on effective selling techniques, product knowledge, and upselling opportunities.
- Train, monitor and position your staff to align with your business strategy and meet sales goals.
- Create a positive work environment through effective leadership, clear communication, and fair disciplinary actions when necessary.
- Work closely with superiors to establish and implement action plans to develop sales for each product category, and techniques to drive revenue growth
- Prepare regular reports for management review to track store performance and identify areas for improvement.

**Requirements**:

- Minimum of 5 years of experience in the retail sector.
- Posses experience in retail operations management.
- Proficient in both English and Bahasa communication.
- Team player who is highly driven and has excellent initiative and communication abilities.
- Able to inspire team to meet and exceed performance standards
- Willing to work on weekends, holidays, and rotational shifts
- Willing to work 6 days a week
- Only those who have been shortlisted will be notified.

**Salary**: RM4,500.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Willing to work 6 days a week on rotational shifts

**Experience**:

- Retail management: 2 years (preferred)
- Retail sales: 5 years (preferred)

Application Deadline: 09/30/2023
Expected Start Date: 11/14/2023



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