Store Manager
3 days ago
**Your opportunity**
You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the brand in order to bring the store to its full potential.
**How you will contribute**
- Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.
- Lead and motivate retail sales team to provide excellent customer service and achieve sales targets
- Ensure operational effectiveness and efficiency in accordance with the brand's standards and requirements
- Attract, develop and retain talent by creating a positive work environment and a feedback culture
- Build customer database and maintain a good relationship with valuable customers and VIP Who you are
- Prior experience in retail and customer services industry with people & store operation management
- Inclusive leadership style and excellent organizational skills
- Adaptability, persuasiveness, risk-taking & dynamic
- High sensitivity to clients’ experiences and loyalty
- Good command of both spoken and written English and Chinese
- Good PC skills such as MS Office and other digital tools
**Salary and Benefits**
13-month salary
Commission pay
Other benefits to be detailed during interview
**Job Type**: Permanent
**Salary**: RM8,000.00 - RM13,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Retail management: 3 years (preferred)
**Language**:
- Mandarin (preferred)
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