Customer Service Executive

2 weeks ago


Bangsar, Malaysia Hiredly X Full time

Focus Market: Hong Kong

Location: Bangsar, KL

以下是你的职责概述:
- 接听热线,邮件回复
- 有效的为用户提供解决方案
- 每工作8小时休息1小时(轮班制,包括晚班)
- 免费专业培训, 体验国际公司工作环境

应聘条件:
- 1-3年客户服务或相关职位经验,欢迎应届毕业生
- (SPM/'O' Levels)学历水平皆可
- 精通粤语、中文(繁体)和英语
- 熟练MS Office、Word和Excel
- 工作5天休息2天;可接受轮班制
- 额外夜班津贴 (5pm-2am)
- 只限马来西亚公民
- Job Description:

- Collaborating with both internal and external stakeholders to ensure smooth daily operations, improve workflow efficiency, and identify opportunities for process enhancements.
- Precisely documenting and categorizing interactions and issues in the designated systems.
- Taking responsibility for meeting individual Key Performance Indicators (KPIs) as well as team goals.
- Undertaking ad-hoc tasks and projects as assigned.

**Requirements**:

- 1-3 years of working experience in customer service or any relevant position
- SPM/ 'O' Levels or higher/ Preferably Diploma qualification and above
- Fresh graduates are encouraged to apply
- Proficient in Mandarin (Written & Verbal) & Cantonese (Verbal), English (Verbal)
- Proficiency in MS Office including Word and Excel
- Able to work shifts (including weekends & public holidays) - 5 days per week
- Night shift (Remote Working)
- Open to Malaysian only

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you open to work rotational shift ?

**Language**:

- Mandarin (required)
- Cantonese (required)



  • Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Inbound Customer Service - Immediate Hiring/Rotational Shift **Intake Date : 29** **March 2024** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 (fixed and no other allowances provided)** **JOB DESCRIPTIONS**: -...

  • Customer Service

    4 weeks ago


    Bangsar, Malaysia Cxl executive Full time

    Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - KERINCHI, BANGSAR - Contract: 6 months (Renew based on performance) - Salary**:RM2,500**: - Allowance**:None** **START INTAKE: 9-Mar | 19-Apr | 26-Apr | 3-May | 10-May | 17-May** **Requirements**: - Must possess at least SPM...


  • Bangsar, Malaysia 176 Avenue Full time

    Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...


  • Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **POSITION TITLE**:Customer Service Agent (Kuala Lumpur) **CONTRACT DURATION: 6** Months **SALARY**:Up till RM2,500 / Per Month **WORK LOCATION**: Jalan Pantai Baharu, 59100. Kuala Lumpur. **WORKING HOURS**:Monday - Sunday | 08:00AM - 10:00PM (Rotational Shift - 2 Days Off / Per Week) **JOB DESCRIPTION** **KEY ACCOUNTABILITIES**: - Responsible to...

  • Customer Service

    1 month ago


    Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **IMMEDIATE HIRING !!** **Company : Telecommunication Provider** **Position : Customer Service, Technical Helpdesk** **Basic Salary : RM 1800** **Working hours : 5 working days, 2days off, 8:00am - 10:00pm (Rotational shift hours)** **Working Location : Menara Annexe,Bangsar** **Start date : 23rd February 2024** **Benefit**: 1. Language allowance **RM...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar South, Malaysia S Business Consulting Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...


  • Bangsar South, Malaysia S BUSINESS CONSULTING Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia with a total headcount of around 15 pax Salary Range: RM3000 - RM4000 **Job Description**: - Provide good customer...


  • Bangsar South, Malaysia Talentnect Full time

    **Responsibilities**: - To effectively carry out the duties of customer service personnel to achieve total customer satisfaction and corporate objectives. - Process customer orders, sales processing, goods exchange/refund duties, and payment collection. - Help members/customers inquiries and feedback with swift response in professional and effective...


  • Bangsar South, Malaysia Aisling Consulting Full time

    _**Client: International SOS**_ is a health and security service firm. International SOS focuses on helping organizations and their people reduce exposure to, and mitigate, health, wellbeing, and security risks. - **International SOS Group, headquartered in London & Singapore**: - **Intake : Oct 2023** **Job description** - Permanent position (6 Months...

  • Customer Service

    3 weeks ago


    Bangsar, Malaysia Eurasian Consultancy Full time

    **Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...


  • Bangsar, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...


  • Bangsar, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...


  • Bangsar, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...


  • Bangsar, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...


  • KL Eco City Bangsar WP Kuala Lumpur Malaysia Moogold Sdn Bhd Full time

    Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    To work on the IT service management and operational support handling. - To conduct the Change Request meeting. - To review and record the request of the Change Listing. - To coordinate and standby to perform the Change promotion / deployment. - To coordinate, escalate and follow-up on critical issues on helpdesk ticketing. - Slides preparation and analysis...


  • Bangsar South, Malaysia S Business Consulting Full time

    **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...


  • Bangsar, Malaysia SE Active Sdn Bhd Full time

    **Role Objectives** - Boosting Sales and Revenue: The Service and Client Relations Executive will be tasked with actively seeking out new sales opportunities within our existing client base, thus driving increased revenue for our Aftersales services. - Dormant Client Reactivation: This role will involve identifying clients who have become dormant or have...