Customer Service Agent

**Responsibilities**: - Approach customers via phone calls to complete surveys using the Net Promoter Approach - Communicate the company's focuses on Customer satisfaction and address any concerns to the public / customers - Respond to customer feedback and take note on received feedback - Prepare the customer for a follow-up call from the Second caller -...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

**Company**: Lynda Rahim (Fashion) **Working Date and Hour**: Monday to Friday (9AM-6PM) **Position**: Customer Service **Location**: Bangsar **Salary**: RM2000-RM2500 **Responsibilities**: 1. Provide exceptional customer service to both online and offline customers. 3. Process orders and returns in a timely and accurate manner. 4. Resolve customer...

**Position** : Customer Service **Location** : KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Key responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**Work Location**: Bangsar South **Operations Hours**: Monday - Friday (9am - 6pm) **Public Holiday**: Follow Malaysia Public Holiday **Position Overview**: **Key Responsibilities**: - Conduct outbound calls to prospective customers to introduce our products/services and qualify leads. - Build and maintain relationships with potential customers through...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**About Us**: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutriotional supplements. As a customer-centric organization, we are dedicated to ensuring that our customers receive the best experience when interacting with our brand. As a Customer Service Consultant, you will play a...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **REQUIREMENTS** - Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic) - Good communication skills in both English & Bahasa Malaysia (speaking & writing). - Basic...

Position**:CUSTOMER SERVICE OFFICER** Work Location**:Bangsar** **Job summary** To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Responsibility** - Handle and follow up all inquiries that comes directly to contact center from end...

**Kindly drop ur resume to ms jea for faster respond 012 235 9971 WhatsAppp** Position: Customer Service Bangsar Date of Join: Must be able to join on 29/03/2024 Location: Annexe Bangsar ( nearby LRT KERINCHI) Basic Salary: RM2500 Working Days: Monday - Sunday ( 2Days Off) Working Operation Hour: Rotational Shift (8am until 5pm or 2pm until 10pm ) OT...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

**JOB DESCRIPTION**: - To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for client from Malaysia, Australia, Singapore, Vietnam & Taiwan. - Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...

Perform task as a CALL CENTER, NETWORK MONITORING and NETWORK OPERATION CENTRE operational support 24hrs x 7 days x 365 days. - Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network maintenance. - Execute and Implement Fault Management & Escalation between NOC, Regional Operation, vendor, third...