Customer Service Emergency Response 999

2 weeks ago


Bangsar, Malaysia Cretev Sdn Bhd Full time

1. To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.
2. To attend the 999 calls according to specified Response Centre practice and procedure.
3. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy)

**Qualifications**

Recognized **DIPLOMA** ONLY

**Requirements**:

- Willing and able to work on shift - 3 cycle shift
- Fresh graduates without experience but eager to learn are welcome

**Skills**
- Responsible
- Teamwork
- Fast Learner
- Passionate in helping people
- Self discipline
- Patience and action oriented

**FRESH GRADUATES ARE WELCOME TO APPLY **

**Why you should join us**:

- Good opportunity to work with Government Specialised Services
- Excellent way to start career as customer service personnel
- Develop strong soft skills for your future career development

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Application Question(s):

- Are you willing to work in Bangsar ?
- Are you accept basic salary RM1800 +RM90 Shift Allowance & RM350 Attendance allowance + RM250 Performance Allowance ?
- Are you willing to work on rotational shift (day & night)?
- Are you okay with contract employment ?12 months renewable depends on performance.

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- English (preferred)
- Bahasa Malaysia (preferred)



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