Tele-sales Executive

3 weeks ago


Subang Jaya, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time

**Job responsibilities**:

- To conduct outbound calls to prospective customers using provided leads or databases.
- To introduce and promote products or services, emphasizing key features and benefits.
- To qualify leads by assessing customer needs, understanding their pain points and determining the suitability of our offerings.
- To maintain a thorough understanding of the products or services being offered.
- To establish and nurture positive relationships with potential customers.
- To address customer inquiries and provide relevant information about products or services.
- To develop and deliver effective sales pitches tailored to customer needs.
- To overcome objections and highlight the value proposition of our offerings.
- To work towards and meet or exceed monthly/quarterly sales targets.
- To update and maintain accurate records of sales activities consistently.
- To conduct follow-up calls to leads that require additional information or persuasion.
- To maintain communication with potential customers throughout the sales process.
- To collaborate with team members and share insights to optimize sales strategies.
- To participate in regular sales meetings and training sessions.
- To gather customer feedback and insights to improve products, services and the overall customer experience.
- To escalate customer issues or concerns to the appropriate department.
- To do other tasks as assigned by Superior.

**Requirements**:

- Min Diploma or above.
- Previous experience in telesales or a related sales role is preferred.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Goal-oriented with a focus on achieving sales targets.
- Ability to work well in a team and independently.
- Familiarity with CRM software and sales tracking tools is a plus.

Pay: RM3,000.00 - RM4,000.00 per month


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