Helpdesk

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm Job Scope - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You...

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. -...

Kindly find below details and JD for Service Desk Analyst role **Position**: Service Desk Analyst **Work Location**: Cyberjaya, Selangor Malaysia **Job Type**: Contract (Extendable) Language - English Skill set & Experience. - General - Experience of working in a large customer focused environment. - At least 1 years' experience in a customer service...

QUALIFICATION REQUIRED (In terms of education, training, skills or experience) - Bachelor in Information Technology (Information System) or above. - Required language(s): Bahasa Malaysia, Bahasa English or other dialects. - Fresh graduate or 1 year of working experience in the related field is required. - Ability to analyze & understand basic project scopes...

**Job Purpose**: In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries...

**Position** : IT Helpdesk (System Administrator) **Salary Range**: RM 2,600 - RM 3,400 **Location** : Bangsar South, KL **Working Hours** : Monday - Friday (9.00am - 6.00pm) - **Following Singapore working calendar. Will compensate with replacement off-day / basic salary._ **_ Responsibilities:_** - You will be interacting with customers, responding to...

**Position : IT Support ( L1 Helpdesk - Australia Market)** **Tenure: 1 year Contract renewable basis** **Working Location : Kuala Lumpur** **Working Hours : : Night Shift (Fixed Shift)** **Salary: RM 4000- RM4300 ( including RM 500 shift allowance)** **Job responsibility** - Proficient in onboarding and offboarding processes for users in systems such...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

**Account Helpdesk Agent** **Are you ready to join the workspace transformation?** Leading a transformation requires talent, energy, focus and commitment - that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality. If that sounds like you read below to find out more! **Job...

**ob title - Helpdesk Representative - Mandarin Speaker** **Location - Kuala Lumpur, Malaysia** **Duration - Permanent Full Time** **Open for expats** **Requirements**: - Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate...

Job Purpose In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries and...

**Account Helpdesk Agent** **Are you ready to join the workspace transformation?** Leading a transformation requires talent, energy, focus and commitment - that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality. If that sounds like you read below to find out more! **Job...

**KEY RESPONSIBILITIES** - Respond to requests for technical assistance in person via phone, electronically. - Research questions using available information resources. - Follow standard Helpdesk procedures. - Advise user on appropriate action. - Log all help desk interactions. - Prepare activity reports - Administer help desk software. - Respond and resolve...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : Bangsar South, KL **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Position : IT Support ( L1 Helpdesk - Australia Market)** **Tenure: 1 year Contract renewable basis** **Working Location : Kuala Lumpur** **Working Hours : Following Australian Market** **Salary: RM 3800- RM4300 ( including RM 500 shift allowance)** **Job responsibility** - Proficient in onboarding and offboarding processes for users in systems such...

**Company Information** Our client, an **IT Support and Solutions**; and expert in ITSM, infrastructure, app development, AI analytics, and open source tech, is looking for Helpdesk personnel. This role will be responsible for providing technical support and assistance to clients, with a primary focus on resolving network and security-related issues....

**Company Overview** ADVGE is one of the fastest growing holding companies in Malaysia that offers a set of services and solutions in various fields to our customers. We are a technology company and specializing providing the latest technological solutions to our client. The group also provide services in cleaning and engineering works by being G7...

**Job description** - Working includes Shifts (Weekend and Public Holiday) - Ensure timely and accurate delivery of technology products and services to Agents. - Record issues in HelpDesk System - Communicate the Issues to the technician - Generate daily, weekly, monthly management reports - Manage multiple areas of technology and multiple departments. -...

**DUTIES AND RESPONSIBILITIES：** 2. Diagnosing issues with computer software, peripherals, and hardware. 3. Running software diagnostic tools and physically inspecting hardware systems. 4. Help with troubleshooting hardware and software 5. Installing and configuring computer hardware, software, systems, networks, printers and scanners 6. Monitoring...