Korean Customer Service Specialist
2 weeks ago
**Korean Customer Service Specialist**:
- **Sector**: Monroe Information Technology
- **Contact**: Shawin Kaur
- **Client**: Monroe Consulting Group
- **Location**: Malaysia
- **Salary**: Negotiable
- **Expiry Date**: 07 July 2024
- **Job Ref**: BBBH439993_1712540830
Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (KOREAN SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Korean language (READ, SPEAK, AND WRITE).
**Responsibilities**:
- Ensuring that the service provided to customers meets contractual Key Performance Indicators ('KPIs').
- Clarifying customer requirements; probing for understanding, and using decision-support tools and resources to appropriately provide resolution to the customer.
- Listening attentively to customer needs and concerns; demonstrating empathy while maximizing the opportunity to build rapport with the customer.
- Greeting customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Maintaining basic knowledge of client products and/or services.
- Preparing complete and accurate work, including appropriately notating accounts as required.
- Participating in activities designed to enhance customer satisfaction and business performance.
- Offering additional products and/or services.
- Tracking, documenting, and retrieving information in the call tracking database.
- Responding to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
**Job Requirements**:
- A degree in Business Administration or a related field.
- Proficiency in speaking, reading, and writing Korean and English. If you are not a native speaker, please provide certification proving your literacy in the language.
- Less than a year of working experience, preferably in customer service/support.
-
Korean Customer Service Specialist
1 week ago
Malaysia Monroe Consulting Group Full timeExecutive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (KOREAN SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Korean language (READ,...
-
Korean Customer Service Specialist
1 week ago
Malaysia Monroe Consulting Group Full timeExecutive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (KOREAN SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Korean language (READ,...
-
Associate Translation Specialist
5 days ago
Malaysia Clarivate Analytic Full timeWe are looking for an Associate Translation Specialist/ Translation Specialist to join our talented translation team in Clarivate, Malaysia. In this role, you will use your language skills in areas such as Life sciences, Pharma, Chemistry/Biomedical engineering, etc. to perform post-editing and proofreading of patent content from Korean into English to...
-
Customer Service
3 weeks ago
Malaysia Talentvis Malaysia Full timeYour roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...
-
Customer Service
3 weeks ago
Malaysia Talentvis Malaysia Full timeYour roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...
-
Business Manager
1 month ago
Malaysia Monroe Consulting Group Full time**Business Manager (Korean Speaking)**: - **Sector**: Monroe Professional Services - **Contact**: Avinash Kumar - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 26 January 2024 - **Job Ref**: BBBH435375_1701067805 **Responsibilities**: Client Acquisition and Relationship Management: - Identify and...
-
Customer Service Specialist
4 weeks ago
Malaysia Ambition Full time**Job details**: Posted 22 March 2024 SalaryRM9000 - RM11000 per month + yearly performance bonus LocationMalaysia Job type Permanent DisciplineSales & Marketing Reference272144_1711086684 **My client**: My client is a leading name in robotics automation in the country with a global presence in the APAC region and beyond. They specialise in the...
-
Analyst, General Ledger
7 days ago
Malaysia Balazs Full timeAnalyst, General Ledger (Korean Speaker) page is loaded Analyst, General Ledger (Korean Speaker) Apply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10035161 ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as...
-
Associate Translation Specialist
5 days ago
Malaysia Clarivate Analytic Full timeWe are looking for an Associate Translation Specialist/ Translation Specialist to join our talented translation team in Clarivate, Malaysia. In this role, you will use your language skills in areas such as Life sciences, Pharma, Chemistry/Biomedical engineering, etc. to perform post-editing and proofreading of patent content from Korean into English to...
-
Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeUse Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...
-
Jalan Medini Sentral 5 7 Iskandar Puteri Johor Malaysia 79250 Aegis BPO Malaysia Sdn Bhd Full timeUse Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept...
-
Japanese Customer Service Specialist
1 week ago
Malaysia Monroe Consulting Group Full timeExecutive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (JAPANESE SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Japanese language (READ,...
-
Japanese Customer Service Specialist
1 week ago
Malaysia Monroe Consulting Group Full timeExecutive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (JAPANESE SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Japanese language (READ,...
-
Content Moderation with Korean Proficiency
1 month ago
Malaysia Cognizant Full time**Project Process Description** The project involves content review (videos/images/text) in the online space for one of the largest technology giants. In this role one needs to be objective and be willing to review sensitive content. As part of the contractual obligations, the client expects the team to certain policy guidelines, meet stringent TAT,...
-
Air-Conditioning Technician #FreshThisWeek
4 weeks ago
Malaysia SANG TECH SALES & SERVICE Full timeAir-Conditioning Specialist CompanyTasks & responsibilities:Work in a team to solve a job Prepare things before a job Work According to the Job Schedule Experience in Air-Conditioning worksKnowledgeable in Wiring and Air-conditioningDealer of Daikin and Panasonic Air-conditioning Air-conditioning Specialist Company Installation, Service , Chemical Wash ,...
-
Cloud Infrastructure Specialist
3 days ago
Malaysia Cognizant Full timeCognizant is seeking a Cloud Infrastructure Specialist to join us in Kuala Lumpur. In this role, you'll build, implement, and operate IT solutions based on various vibrant technologies such as virtualization, container, JEE-based middleware, API gateway, cloud, APM and big data. As a Cloud Infrastructure Specialist, you will also be a key technical...
-
Cloud Infrastructure Specialist
6 days ago
Malaysia Cognizant Full timeCognizant is seeking a Cloud Infrastructure Specialist to join us in Kuala Lumpur. In this role, you'll build, implement, and operate IT solutions based on various vibrant technologies such as virtualization, container, JEE-based middleware, API gateway, cloud, APM and big data. As a Cloud Infrastructure Specialist, you will also be a key technical...
-
Customer Service
4 weeks ago
Malaysia Scicom (MSC) Bhd Full timeThe PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...
-
customer service
3 weeks ago
Malaysia CELEBRITY AND STAR HAIR RESOURCES Full timeResponsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx
-
customer service executive
4 weeks ago
Malaysia Daythree Business Services Full timeAs a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...