Customer Service Officer

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Eastsun Superior Print (M) Sdn. Bhd.’s Strategic Direction - In setting the company’s strategic direction, ESP’s management foresees the need...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Job Vacancy May 2024 IntakeJob Desriptions:Answering calls from IKEA, customers or drivers, manage and resolved issues.Monitor daily delivery and assembly - late delivery/not according to time frame.Work Remotely NoRequirements: Required skill(s): Good communication skills. Fresh graduates/Entry level applicants are encouraged to apply. Able to communicate...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

**CUSTOMER SERVICE ASSISTANT** - Handling customer's complaints/enquiries, provide accurate information & operating paging system. - To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. - To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer...

**CUSTOMER SERVICE ASSISTANT** - Handling customer's complaints/enquiries, provide accurate information & operating paging system. - To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. - To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

Respond to customer inquiries on company's services and products Attend to customers calls and messages Data entry, update report, issuing receipt, update information, etc Assist in general office administration work, sales and marketing processes Assist in HR related matters Handling social media postingRequirements: Fresh Graduate are welcome to apply....

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

**About Us**: Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients...

CUSTOMER SERVICE ASSISTANT Handling customer's complaints/enquiries, provide accurate information & operating paging system. To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details...

CUSTOMER SERVICE ASSISTANT Handling customer's complaints/enquiries, provide accurate information & operating paging system. To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details...

_Make product recommendations or services to customers based on their needs and preferences._ - Upgrade and cancel customer accounts by customer request._ - Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ - Ensure customers are satisfied with their purchases or service._ - Assist customers in placing...

Languages - Mandarin+B2 English Profile - Customer Service Location - Sunway Visio Hours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend] Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service. Education - Preferable secondary school education (eg: SPM,...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...