Customer Service Executive

3 weeks ago


Cheras, Malaysia Brighten Business Consulting Sdn Bhd Full time

**About Us**:
Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality professional services to support global clients in their market expansion within Malaysia and the Asia Pacific region. Our Malaysia branch is established in 2018, with two well-appointed offices and approximately 80 employees; we focus in providing exceptional manpower outsourcing solutions to our clients in Hong Kong, leveraging our proficiency and knowledge of the local regulations.

**About Our Client**:
Our client offers online training courses with the aim of providing high-quality content while lowering the learning threshold, thereby enable everyone to grow continuously.

**Job Scope**:

- Follow up customers enquiries regarding courses, live stream, website information, and others.
- Follow up admin work for courses.
- Perform video editing as needed.
- Research for information as needed.
- Hold live stream if urgent situation arises.

**Job Requirements**:

- Able to speak in Cantonese and Mandarin.
- Able to read and type in traditional Chinese.
- Possesses working experience as a Customer Service Executive for at least 1 year.

**Benefits**:

- 5 working days.
- Hospital insurance
- Medical claim allowance
- Parking allowance
- Friendly and good working environment
- Free snacks & beverages
- Increment depends on work performance.
- Year-end bonus based on work performance.
- Festival gifts, birthday benefits etc
- Working place nearby MRT station.

**Office Locations: Sunway Velocity**

**Salary**: RM3,000.00 - RM4,300.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus



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