Customer Service Executive

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

A Customer Service Supervisor will manage a growing team of Customer Service Executives. Their main responsibility is to ensure team members follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above all act in a courteous and friendly manner while serving the customer. Job...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

**Job Description: -** - Supervise a team of customer service executives to ensure operational excellence and excellent customer services. - Resolve customers’ complaints and enquiries efficiently by establishing strong rapport with customers through effective communications and problem resolution. - Address complex operational issues and concerns from...

CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...

Job Responsibilities: - Resolve customer service enquiries and issues promptly, ensure effective and timely follow up - Communicate and coordinate with internal departments on any direct requests and unsolved issues - Work closely with WHs on problems picking items & Book’s condition QC issue SO and communicate with customer on suitable outcome timely. -...

Job Highlights - Opportunity working with potential growth company - Outstanding career development opportunities - Start ASAP **Responsibilities**: - Perform administrative duties to ensure daily operations run smoothly and efficiently. - Responsible for customer satisfaction through effective handling of customer problems and queries till resolution. -...

**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Summary of job description as follow: 1. Customer Service - Prepare quotation - Resolve customer complain, delivery issues etc. 2. Sales Admin - Planning for delivery of customers' orders - Process incoming orders - Billing (generating Delivery Orders and Invoices) - Other related administrative tasks **Job Types**: Full-time, Permanent **Salary**:...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Mekanik petrol dan diesel diperlukan segera Area cheras taman shamelin / pandan indah Pengalaman kerja dlm bidang mekanik diperlukan 1/ 3 tahun minimum Boleh bekerja tanpa arahan Insentif menarik menanti anda Masa kerja 8.30/ 6.30 ptg Cuti setiap jumaat Ahad kerja 8.30 smpi 2ptg sahaja Yg tk boleh ikut masa kerja.. jgn call ya Hubungi budin **Job...

We're looking for young talents to be our front liners who provide customers with prompt services, quality beverages and products, and maintain a clean and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & sandwiches. To deliver friendly, efficient customer service and a warm, welcoming ambience for...

**Requirements**: - Minimum 1 to 2 years of related working experience - Able to work in a multi-cultural environment and with people of all levels - Meticulous and possess positive attitude - Good sense of urgency - Flexible and adaptable - Proficient in computer skills - MS Word, Power Point, Excel - Able to work 6 days week on rotation...

Respond to customer inquiries on company’s services and products - Attend to customers calls and messages - Data entry, update report, issuing receipt, update information, etc - Assist in general office administration work, sales and marketing processes - Assist in HR related matters - Handling social media posting **Requirements**: - Fresh Graduate are...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

Respond to customer inquiries on company’s services and products - Attend to customers calls and messages - Data entry, update report, issuing receipt, update information, etc - Assist in general office administration work, sales and marketing processes - Assist in HR related matters - Handling social media posting **Requirements**: - Fresh Graduate are...