Customer Service

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Hiring Branch: Cycle & Carriage Cheras** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as...

A Customer Service Supervisor will manage a growing team of Customer Service Executives. Their main responsibility is to ensure team members follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above all act in a courteous and friendly manner while serving the customer. Job...

**CUSTOMER SERVICE ASSISTANT** - Handling customer's complaints/enquiries, provide accurate information & operating paging system. - To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. - To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer...

CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...

**Job responsibilities** - Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors - Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently. - ⁠Suggesting doctors based on patient needs and preferences. - Providing directions to various...

Has 2 yrs experience in retail new appt booking for different outlets - Able to work on shift hrs - Compiling and analyzing data to measure performance - Reporting on department performance to upper management - Conducting market research to stay up to date on trends - Overseeing day-to-day operations of the customer service team - Establishing department...

E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...

E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...

**CUSTOMER SERVICE ASSISTANT** - Handling customer's complaints/enquiries, provide accurate information & operating paging system. - To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. - To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer...

職位需要 - 最低 SPM 持有人 - 鼓勵應屆畢業生申請 - 良好的英語和普通話聽說讀寫能力 - 將提供一個月的培訓 工作範圍 - 通過電子郵件、電話和實時聊天處理客戶的要求或投訴 **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: RM3,200.00 - RM4,000.00 per month Schedule: - Day...

Manage all incoming calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information to the customers. - Handle customer complaints, provide appropriate solutions and alternatives within the...

**Job Scope**: - Mengendalikan jualan produk sama ada secara offline atau/dan online di media sosial syarikat. - Menguruskan pertanyaan dan pesanan daripada prospek/bakal pelanggan. - Menguruskan promosi jualan yang diberikan oleh syarikat. - Mengendalikan aktiviti follow-up pelanggan. - Mencapai sasaran jualan minimum secara individu/berkelompok yang...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

Location: Office is based in Bangsar **Salary**: RM1500 - RM1700 + Shift Allowance RM60 (after training) + Technical Allowance RM200 (after training) + Transport Allowance Max RM200 (after training) Requirement: - Minimum SPM holder with 1 year of Customer Service experience, pass in BM, English, Maths & Sejarah - Good communication skills in both English...