E-commerce Customer Service Executive

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...

**Duties & Responsibilities**: - Responsible on all E-commerce activities at marketplace - Analyse new market trends, business opportunities and market segments in the online market - New product listing, pricing update, promotion and sales analysis - Assisting in customer chats to increase conversion rate - Meeting the store KPI set by respective...

E-Commerce Internship Opportunity Are you an enthusiastic and tech-savvy student eager to dive into the fast-paced world of e-commerce? Are you ready to gain practical experience, contribute to online business growth, and learn from industry experts? Look no further! Join our team as an E-Commerce Intern and kickstart your career in the world of online...

Responsible for the full range of operation assistant's activities in e-commerce platforms. - Ensure all aspects of platform content and info are accurate and updated Eg: availability of the products - Upload new product listing image with relevant descriptions on all E-commerce platforms - Uploading images and banner for all platforms store decorations -...

E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...

E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...

Launch your career in e-commerce! Customer Service Internship Opportunity Are you a budding professional eager to gain real-world experience in the fast-paced world of online sales? If you're looking for an exciting internship opportunity in customer service, look no further—we want to be a part of your journey! Who We Are: At Max Audio Online Sdn....

**Working Location**: Taman Segar Perdana, Batu 9, Cheras **Working Hour**: Monday：8am - 4pm Tuesday - Friday：9am - 5pm Saturday：9am - 2pm **Job Scope**: 1. Process customer orders from all e-Commerce platforms in an efficient and timely manner 2. Update, manage and maintain all e-Commerce platforms’ backend such as pricing, product listings,...

**Full job description** **Livestream Hosting** - Create and edit the content that is well-searched for Social Media live stream. - Assist with creative executive to carry out tik tok videos being a talent in the content video - Able to host and communicate face to face with the camera. Be proficient in interacting with the audience. - Make your live...

For individuals currently pursuing a degree in Business or Management at a College or University, considering an internship with our company can be a valuable step towards preparing for your future career. Established in 2007, our company boasts a 17-year history and is recognized as one of Malaysia's pioneer and largest online stores specializing in Car...

Nature of Business:_**Established online shopping platform in Malaysia**_ - Location: _**Sunway Velocity, Cheras**_ - Salary Range: _**RM2,400 + RM200 Perfect Attendance + RM300 KPI Allowance**_ - Working Days: _**5 days & 9hours include break | Rotational shift - 24hours**_ - Providing first contact resolution according to standard operating procedures from...

Able to manage daily store operations including courier and e commerce drop off services,printing and other business services - Good computer skills and able to manage courier system and POS System - Good communication skills in BM and English. Mandarin will be an added advantage - Excellent in customer service and customer engagement. - Excellent team...

**Core responsibilities**: 1. Responsible for on-time order fulfillment and logistics arrangement. 2. Liaise with warehouse, driver & suppliers on delivery & stock availability 3. Assist in the processing of orders 4. Liaise with the sales department and clients on unforeseen delays or problems in delivery 5. Handle all the billing matters 6. Ensure...

**JOB DESCRIPTION**:70%: Live-chat, 30%: Call & E-mail Handle all social media interactions including: - Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. - Respond to user inquiries and escalate issues as needed. - Help with ad-hoc projects and...

**RESPONSIBILITIES** **Effectively manage incoming calls.** - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

1. Assist On Manage All Social Media Platforms - Includes Facebook, Instagram, Youtube, Tiktok, XiaoHongShu - Manage Posting (graphic & contents writing) / Information Update - Reply customer message within given period - Create & analyse advertisement if necessary 2. Assist On Manage All E-Commerce Platforms - Includes Shopee, Lazada, Grab, Foodpanda etc -...