Customer Service Executive

6 months ago


Cheras, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

**JOB DESCRIPTION**:70%: Live-chat, 30%: Call & E-mail

Handle all social media interactions including:

- Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team.
- Respond to user inquiries and escalate issues as needed.
- Help with ad-hoc projects and tasks (social media & customer care related).
- Edit, proofread, and distribute content in a multi-channel environment.

**JOB REQUIREMENTS**:

- At least have SPM/UCE/O-Level/SKM Tahap 3.
- Diploma and Degree in any field.
- Experience and knowledge of Social Media Platform
- Excellent English and Mandarin _**(Speaking, Listening, Read & Writing)**_
- Ability to work rotating shifts (including weekends and public holidays)
- Typing Speed**:Minimum** **40 Word Per Minute (WPM)**:

- Age Group: 18-45 years old.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,200.00 - RM4,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Tips



  • Cheras, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

    **RESPONSIBILITIES** **Effectively manage incoming calls.** - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...


  • Cheras, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

    **JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...


  • Cheras, Malaysia Brighten Business Consulting Sdn Bhd Full time

    **About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

  • Customer Service

    7 months ago


    Cheras, Malaysia FLOWFUEL SDN BHD Full time

    To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...


  • Cheras, Malaysia FLOWFUEL SDN BHD Full time

    CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...


  • Cheras, Malaysia Popular Book Co. (M) Sdn Bhd Full time

    Job Responsibilities: - Resolve customer service enquiries and issues promptly, ensure effective and timely follow up - Communicate and coordinate with internal departments on any direct requests and unsolved issues - Work closely with WHs on problems picking items & Book’s condition QC issue SO and communicate with customer on suitable outcome timely. -...


  • Cheras, Malaysia Johnny's Restaurant Full time

    **LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...

  • Customer Service

    7 months ago


    Cheras, Malaysia La La La Wine & Marketing Full time

    **About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

  • Customer Service

    6 months ago


    Cheras, Malaysia Brighten Business Consulting Sdn Bhd Full time

    **About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

  • Customer Service

    6 months ago


    Cheras, Malaysia Alam Damai Full time

    Respond to customer inquiries on company’s services and products - Attend to customers calls and messages - Data entry, update report, issuing receipt, update information, etc - Assist in general office administration work, sales and marketing processes - Assist in HR related matters - Handling social media posting **Requirements**: - Fresh Graduate are...

  • Customer Service

    6 months ago


    Cheras, Malaysia Thunder Match Technology Full time

    **Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

  • Customer Service

    6 months ago


    Cheras, Malaysia Thunder Match Technology Full time

    **Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

  • Customer Service

    6 months ago


    Cheras, Malaysia Alam Damai Full time

    Respond to customer inquiries on company’s services and products - Attend to customers calls and messages - Data entry, update report, issuing receipt, update information, etc - Assist in general office administration work, sales and marketing processes - Assist in HR related matters - Handling social media posting **Requirements**: - Fresh Graduate are...


  • Cheras, Malaysia Diza maju service Full time

    Mekanik petrol dan diesel diperlukan segera Area cheras taman shamelin / pandan indah Pengalaman kerja dlm bidang mekanik diperlukan 1/ 3 tahun minimum Boleh bekerja tanpa arahan Insentif menarik menanti anda Masa kerja 8.30/ 6.30 ptg Cuti setiap jumaat Ahad kerja 8.30 smpi 2ptg sahaja Yg tk boleh ikut masa kerja.. jgn call ya Hubungi budin **Job...


  • Cheras, Malaysia Kuala Lumpur Full time

    Launch your career in e-commerce! Customer Service Internship Opportunity Are you a budding professional eager to gain real-world experience in the fast-paced world of online sales? If you're looking for an exciting internship opportunity in customer service, look no further—we want to be a part of your journey! Who We Are: At Max Audio Online Sdn....


  • Cheras, Malaysia Cycle & Carriage Bintang Berhad Full time

    **Hiring Branch: Cycle & Carriage Cheras** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as...

  • Customer Service

    6 months ago


    Cheras, Malaysia Nanostix Innovation Sdn Bhd Full time

    Memastikan kebersihan kedai di laksanakan. - Membuat pengiraan produk dan stok agar “OHB” dan POS sama. - Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik. - Memastikan menepati jadual dan tugasan yang telah ditetapkan. - Boleh bekerja shift. - Menerima stok dari HQ dan mesti sama dengan “transfer note”, dan jika tidak...

  • Customer Service

    6 months ago


    Cheras, Malaysia Nanostix Innovation Sdn Bhd Full time

    Memastikan kebersihan kedai di laksanakan. - Membuat pengiraan produk dan stok agar “OHB” dan POS sama. - Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik. - Memastikan menepati jadual dan tugasan yang telah ditetapkan. - Boleh bekerja shift. - Menerima stok dari HQ dan mesti sama dengan “transfer note”, dan jika tidak...


  • Cheras, Malaysia EkoCheras Mall Full time

    **CUSTOMER SERVICE ASSISTANT** - Handling customer's complaints/enquiries, provide accurate information & operating paging system. - To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. - To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer...


  • Cheras, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    **Job responsibilities** - Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors - Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently. - ⁠Suggesting doctors based on patient needs and preferences. - Providing directions to various...